I have been finding this more and more. If you are using forms on your websites and sending those responses to an emaill that is not part of that domain. (ie. yourdomain.com
is sending the form emails to your...@gmail.com
) There is a large likelihood that that email will go to spam, especially if the form was completed on a mobile phone.
So be sure to create any email, like in...@yourdomain.com
for your forms. You can always forward that email to any email address in your cplanel.