The user is blocked

[S.M.]

Hello, I ran the Sentilo setup as described in the docs. Now I try to log in on the page http://127.0.0.1:8080/sentilo-catalog-web/. However, this only works with "platform_user" / "sentilo".
All entries with "admin" are blocked directly with:
"The user is blocked, please contact with the administrator."

I have not changed the default settings. Where is the problem ?

regards.

S.M.

[Sentilo IO]

Hi,

We asume you have executed the user creation sript: https://sentilo.readthedocs.io/en/latest/setup.html?language=en#data-load

Hard to say what did happen, but if you can access using platform_user, you could update admin's password and validate that the active field is checked.

When a user is blocked this field is not checked.

Hope it helps,

Sentilo Team.