MichaelSaul Dell (born February 23, 1965) is an American billionaire businessman and investor. He is the founder, chairman, and CEO of Dell Technologies, one of the world's largest technology infrastructure companies.[1]
In January 2013 it was announced that he had bid to take Dell Inc. private for $24.4 billion in the biggest management buyout since the Great Recession. Dell Inc. officially went private in October 2013.[4] The company once again went public in December 2018.[5]
Dell was born in 1965 in Houston to a Jewish family. His parents were Lorraine Charlotte (ne Langfan), a stockbroker,[6] and Alexander Dell, an orthodontist. Michael attended Herod Elementary School in Houston.[7] In a bid to enter business early, he applied to take a high school equivalency exam at age eight.[8] In his early teens, he invested his earnings from part-time jobs in stocks and precious metals.[9]
Dell purchased his first calculator at age seven and encountered an early teletype terminal in junior high. At age 15, after playing with computers at Radio Shack, he got his first computer, an Apple II, which he promptly disassembled to see how it worked.[10] Dell attended Memorial High School in Houston, selling subscriptions to the Houston Post in the summer.[11] Dell's parents wanted him to be a doctor and in order to please them, he took up pre-med at the University of Texas in 1983.[12] Dell continued learning to target specific populations for newspaper subscriptions rather than just making cold calls.[13] He discovered that people who were most likely to get a subscription were newlyweds and people moving to a new home. After collecting the contact information of this population from public records, he sent direct mail appeals and earned $18,000 in one year.[11] He hired several employees, and after earning a gross profit of nearly $200,000 in his first year of business, Dell dropped out of the University of Texas at age 19.[14]
While a freshman pre-med student at the University of Texas, Dell started an informal business putting together and selling upgrade kits for personal computers in Room 2713 of the Dobie Center residential building.[15][16] He then applied for a vendor license to bid on contracts for the State of Texas, winning bids by not having the overhead of a computer store.[17][18][19]
In 1992, aged 27, he became the youngest CEO of a company ranked in Fortune magazine's list of the top 500 corporations.[25] In 1996, Dell started selling computers over the Web, the same year his company launched its first servers. By March 1997, Dell Inc. reported about $1 million in sales per day from dell.com.[26][27] In the first quarter of 2001, Dell Inc. reached a world market share of 12.8 percent, surpassing Compaq to become the world's largest PC maker. The metric marked the first time the rankings had shifted over the previous seven years. The company's combined shipments of desktops, notebooks and servers grew 34.3 percent worldwide and 30.7 percent in the United States at a time when competitors' sales were shrinking.[28]
On March 4, 2004, Dell stepped down as CEO, but stayed as chairman of Dell Inc.'s board, while Kevin Rollins, then president and COO, became president and CEO. On January 31, 2007, Dell returned as CEO at the request of the board, succeeding Rollins.[29]
In 2013, Michael Dell with the help of Silver Lake Partners, Microsoft, and a consortium of lenders took Dell, Inc. private. The deal was reportedly worth $25 billion and faced difficulties during its execution. Notable resistance came from Carl Icahn, but after several months he stepped aside. Michael Dell received a 75% stake in the company.[30]
On October 12, 2015, Dell Inc. announced its intent to acquire the enterprise software and storage company EMC Corporation. At $67 billion, it has been labeled the "highest-valued tech acquisition in history".[31][32] The acquisition was finalized September 7, 2016.[33]
In July 2010 Dell Inc. agreed to pay a $100 million penalty to settle SEC charges[34] of disclosure and accounting fraud in relation to undisclosed payments from Intel Corporation. Michael Dell and former CEO Kevin Rollins agreed to pay $4 million each and former CFO James Schneider agreed to pay $3 million to settle the charges.[34]
Accolades for Dell include "Entrepreneur of the Year" (at age 24) from Inc. magazine;[35] "Top CEO in American Business" from Worth magazine; "CEO of the Year" from Financial World, IndustryWeek and Chief Executive magazines. Dell also received the 1998 Golden Plate Award of the American Academy of Achievement[36] and the 2013 Franklin Institute's Bower Award for Business Leadership.[37]
Dell serves on the Foundation Board of the World Economic Forum, the executive committee of the International Business Council, the U.S. Business Council. He previously served as a member of the U.S. President's Council of Advisors on Science and Technology.[38]
Dell's 1999 book, Direct from Dell: Strategies That Revolutionized an Industry (by HarperBusiness), is an account of his early life, his company's founding, growth and missteps, as well as lessons learned. The book was written in collaboration with Catherine Fredman.[41]
Dell's second book, Play Nice But Win: A CEO's Journey from Founder to Leader (by Portfolio), is a story of inside battles that defined him as a leader. The book was written in collaboration with James Kaplan.[42]
In 1999, Michael and Susan Dell established the Michael & Susan Dell Foundation, which focuses on causes related to health and education.[48] Dell is also behind the founding of the Dell Jewish Community Campus in the Northwest Hills neighborhood of Austin.[49] With his wife, Dell was the third-largest donor in America in 2023 with total giving of $975 million. Dell and his wife have been among the top three most generous donors in America previous in 2003 and 2017.[50]
However when I click to open it, it gives me the user account permission box again. I say yes, box disappears and nothing happens. Could there be a compatibility problem with creating a win8 recovery with a win10 laptop. Thanks could not find anything relevant anywhere else.
I am having the exact same problem. I have a Dell Vostro that now will not boot after trying to do a cloud install from Dell. So I have to now create a recovery disk for it. Installed Direct Key Creator, but it won't start. Loads the permission window, then exits. I am running direct key creator on a Dell inspiron.
Of all the creators of shareholder value in the 1990's, the most dramatic have been strategic innovations, those bold new business models that forever changed the rules of the industries in which they were applied. But in today's competitive world, a brilliant business model alone does not create a sustainable advantage, unless it is supplemented by operational excellence, the continuous identification and adoption of best practices.
By any measure, the Dell Computer Corporation's direct sales model is one of the most successful strategic innovations of the past 15 years. With the deceptively simple concept of bypassing the retail channel to sell directly to consumers, Dell created a model that undercuts its competitors on price, forges closer links with customers and provides shareholders a return several times that of market averages. But Dell stumbled badly four years ago and might have failed, were it not for the timely addition of seasoned management and with it the adoption of a new structure, new processes and new metrics.
Dell is not the largest personal computer company, but it is the fastest growing. Dell's year-over-year unit sales rose 67 percent in the second quarter of 1997, while the No. 1 PC company, the Compaq Computer Corporation, rose 25 percent, according to Dataquest, a market research firm based in San Jose, Calif. And Dell's return on invested capital reached 167 percent in the second quarter, nearly 10 times the industry average. At about $100 a share at the end of September, Dell's stock price quadrupled since the beginning of the year, after adjusting for splits.
While almost all of its competitors still build standard machines based on often faulty market forecasts, and stuff the channel with inventory, Dell makes each machine to order, and maintains only 12 days of inventory. Its major customers include Ford, Boeing and Texaco, as well as Federal, state and local governments. At Dell's new factory in Round Rock, Tex., near Austin, a personal computer can be assembled, tested and packed, complete with installed software, in just eight hours from the time an order is received.
To understand how boldly Dell's model flew in the face of conventional wisdom, one must look back to 1981, when the International Business Machines Corporation sanctified the personal computer industry with the introduction of the original I.B.M. PC. While industry pioneers like Apple Computer Inc. had used distributors and dealers because they needed the leverage to gain nationwide sales, I.B.M., with the most sophisticated field sales organization in the world, chose to sell the PC through the channel because that was the way things were done. Compaq's early success was often attributed to its superior treatment of the channel. And the PC industry's largest trade show is still Comdex, which originally stood for Computer Dealers Exposition.
But in May 1984, when a 19-year-old Michael S. Dell started a company then called PC's Limited in his dorm room at the University of Texas at Austin, he knew he had no access to the channel. So he invested $1,000 of his personal savings in advertisements in PC publications and began selling computer components through the mail. Eliminating the channel's 10 to 15 percent markup allowed him to sell at a lower price, and savvy buyers were happy to pocket the savings. Soon he expanded beyond the dorm room and began offering complete PC's, competing head on with I.B.M., Compaq and other industry giants.
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