Fw: Fwd: Urgent Hire__Service Desk Engg__NYC,NY 10001

[Ali Hamad]

Sent from Yahoo Mail on Android

On Thu, Jun 8, 2017 at 12:21 PM, Minhaz Siddique

<min...@gmail.com> wrote:

Minhaz S.
973-356-2085

min...@gmail.com

---------- Forwarded message ----------
From: Ravinderjeet Kaur <Ravin...@ustechsolutionsinc.com>
Date: Thu, Jun 8, 2017 at 11:58 AM
Subject: Urgent Hire__Service Desk Engg__NYC,NY 10001
To: min...@gmail.com


Hi,
 
Greetings!!!
 
I am working on a Service Desk Engg, that I thought you might be interested in exploring. If you are available and interested, please reply with your updated resume and contact details where I can call you at.
 
Role: Service Desk Engg
Location: NYC,NY 10001
6 Months Contract
 
The Systems Service Desk Engineer will be part of the IT Service Management team that provides operations and support services; proactively finding and addressing issues. The individual must be comfortable working in a very fast paced, busy environment in the rapidly growing client base.
 
Responsibilities include on-going maintenance and support. 
Tasks include responding to end-user reported incidents, managing application access requests, creating knowledge base documentation. Individual will engage clients through Help Desk phone queue, email, and in-person while working independently at the client site.
 
Required Skills
•Minimum 3 years in IT
•Excellent interpersonal and phone communication skills.
•Experience with Microsoft Exchange; a thorough understanding of SMTP is desired
•Understanding of Active Directory principles, management and best practices
•Anti-virus, anti-spyware, and anti-spam applications for Windows and Linux operating systems
•Understanding of basic and advanced networking concepts and protocols (IP addressing/subnet masks, DHCP, DNS, NTP, etc.) and network diagnostic tools (protocol analysis with tcpdump/Wireshark)
•Knowledge of transport mechanisms including FTP, SSH/SCP, HTTP, SSL
 
Mandatory software
•MICROSOFT OFFICE/ EXCHANGE (2013 201, or 2007)
•IPhone, Android
 
In addition, ideal but not mandatory certifications:
•A+
•N+
•MCP/MCSA/MCSE
•Bonus points for Citrix VDI support experience
•VMWare ESX experience (rebooting a VM/remotely accessing via vcenter)
 
 
 
 
Thanks!!
 
Ravinder Kaur
Technical Recruiter
US Tech Solutions, Inc.
www.ustechsolutions.com
Direct No. 847-693-7449
Tel: (201) 524 9600 Ext 7289
Fax: 201-221-8582- eFax
Email: ravinder.k@ustechsolutionsinc. com
EOE /(Minority Owned Enterprise)
10 Exchange Place, Suite #1820, 18th floor, Jersey City, NJ 07302
Minority Certified/ Microsoft Gold Certified Partner
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