Hi Minhaz,
Hope you are doing well.
I am Vignesh , a recruiter from Sunrise Systems Inc., a national staffing firm headquartered in Edison, NJ. Sunrise Systems provides staffing services to several Fortune 100 companies in the USA.
Please see the requirement below and If you are interested in pursuing this job, please send me your most updated resume in MS Word format along with your contact details and the best time to call you to discuss more details.
Title/Role: Desktop Technician
Duration: 1 year + Extendable Contract
Job Location: New York, NY
Job Description
The General Duties:
·
Hardware Troubleshooting and Break/Fix repairs of Laptops, Desktops & Mobile Devices
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LEAD or VIP support experience
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Troubleshoot and resolve software issues to maintain business continuity
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Perform New hardware upgrades/installs including Data Backup/Migration in a Laptop and Desktop environment
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Managing Objects and User Accounts in Active Directory
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Ability to work independently in managing Customer Service Requests in order to meet Service Level Agreements
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Maintaining a Professional demeanor at all times in providing outstanding Customer Service and Support to our End User Community
Required Skills:
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High School diploma or GED required
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2 or more years of experience in a hands-on desk side support role required (once again, do not submit Help Desk candidates unless they have worked with their clients face to face
in a corporate environment)
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Proficiency in Windows operating systems, Microsoft Office software
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Proficient with PC hardware
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Excellent communication skills required.
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Excellent Administrative skills required
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A+ Certification required
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Lenovo, Dell and HP certifications a plus
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Lead or VIP experience
Thanks & Regards,
Vignesh Kumar | Recruiter
Sunrise Systems Inc.
Transforming Business. Enhancing Careers
105 Fieldcrest Ave Suite# 504, Edison, NJ 08837 USA
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