UI actions hang sporadically in Chrome when new antivirus was installed

[Семен Максимишин]

Hello Guys,  need your help.

There is a strange sporadic issue that appeared after a new antivirus was installed on my test runner VM. 

Different Selenium actions could hang in Chrome from several seconds to several minutes. E.g. Entering text or clicking a button, checkboxes, etc.

There are cases when only part of a string is entered in the Input Field, then there is a delay for seconds and the rest of the string is finally entered.

The only useful log message I could catch in Chrome log each issue occurrence:

VERBOSE1:segment_result_provider.cc(178)] OnGetSegmentInfo: segment=OPTIMIZATION_TARGET_WEB_APP_INSTALLATION_PROMO ignoring DB score, executing model.
VERBOSE1:segment_result_provider.cc(297)] ExecuteModelAndGetScore: segment=OPTIMIZATION_TARGET_WEB_APP_INSTALLATION_PROMO default segment info not available
VERBOSE1:segment_result_provider.cc(219)] OnGotDatabaseModelScore: segment=OPTIMIZATION_TARGET_WEB_APP_INSTALLATION_PROMO failed to get database model score, trying default model.
VERBOSE1:segment_result_provider.cc(232)] TryGetScoreFromDefaultModel: segment=OPTIMIZATION_TARGET_WEB_APP_INSTALLATION_PROMO default provider not available
VERBOSE1:request_dispatcher.cc(143)] Computed result for web_app_installation_promo: Status: Failed

or there is an error 'timed out receiving message from renderer'

At the same time, the VM load is low, Chrome window is responsive. 

Installation:

Selenium:  4.2.0, 4.14, etc (tried different versions)

Chrome for Testing:  113 ... 118, the same for normal Chrome installation, x64, x32

OS:  Win server 2016

Python 3.10 + RobotFramework 6.0.0

Antivirus: Sophos

Chrome options: 

 --no-sandbox, --start-maximized, --disable-extensions, --user-data-dir=<my_user>/AppData/Local/Google/Chrome for Testing/User Data, --profile-directory=Guest, --v=2