How to troubleshoot org.openqa.selenium.TimeoutException: timeout

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Jingfei Hu

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Nov 1, 2017, 10:42:47 PM11/1/17

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Hi team,

We leverage Selenium for our website UI automation test. We establish a laboratory of 10 machines with Windows 7 being the OS. And the automation tests would be dispatched to those machines evenly. However, we come across below timeout error intermittently among different test cases. At the first glance, it seems to because of timeout when trying to loading and rendering the page. However when we manually open that page, we never experience that before. I read through several posts both on this group and stackoverflow, but none of them provide a workaround for my problem. So i am seeking a better way to troubleshoot this timeout exception to find the clear RCA. I am expecting some switch or verbose logs we can go through. Of course, other suggestions or solutions are appreciated as well. Below is the timeout error details. You can find version and environment information there. I would post it on stackoverflow as well to have a broader audience.

Looking forward to your reply.

java.lang.AssertionError: org.openqa.selenium.TimeoutException: timeout

(Session info: chrome=61.0.3163.100)

(Driver info: chromedriver=2.33.506120 (e3e53437346286c0bc2d2dc9aa4915ba81d9023f),platform=Windows NT 6.1.7601 SP1 x86_64) (WARNING: The server did not provide any stacktrace information)

Command duration or timeout: 30.93 seconds

Build info: version: '2.39.0', revision: '14fa800511cc5d66d426e08b0b2ab926c7ed7398', time: '2013-12-16 13:18:38'

System info: host: 'v244023117ZzttZ', ip: '10.244.23.117', os.name: 'Windows 7', os.arch: 'amd64', os.version: '6.1', java.version: '1.7.0_67'

Session ID: 0dd88a079e79fe8da9cc950ebf07e535

Driver info: org.openqa.selenium.chrome.ChromeDriver

Capabilities [{platform=XP, acceptSslCerts=true, javascriptEnabled=true, browserName=chrome, chrome={userDataDir=C:\Users\ADMINI~1\AppData\Local\Temp\scoped_dir3804_7174, chromedriverVersion=2.33.506120 (e3e53437346286c0bc2d2dc9aa4915ba81d9023f)}, networkConnectionEnabled=false, unexpectedAlertBehaviour=, rotatable=false, setWindowRect=true, locationContextEnabled=true, mobileEmulationEnabled=false, version=61.0.3163.100, pageLoadStrategy=normal, takesHeapSnapshot=true, databaseEnabled=false, cssSelectorsEnabled=true, handlesAlerts=true, browserConnectionEnabled=false, nativeEvents=true, webStorageEnabled=true, hasTouchScreen=false, applicationCacheEnabled=false, takesScreenshot=true}]

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

at java.lang.reflect.Constructor.newInstance(Constructor.java:526)

at org.openqa.selenium.remote.ErrorHandler.createThrowable(ErrorHandler.java:193)

at org.openqa.selenium.remote.ErrorHandler.throwIfResponseFailed(ErrorHandler.java:145)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:554)

at org.openqa.selenium.remote.RemoteWebDriver.get(RemoteWebDriver.java:276)

at com.hhop.bbs.base.ATSWebDriver.open(ATSWebDriver.java:827)

at com.hhop.bbs.fancytest.channel.method.AbstractIPaymentMethod.renderCashier(AbstractIPaymentMethod.java:49)

at com.hhop.bbs.fancytest.channel.method.AbstractIPaymentMethod.doPayment(AbstractIPaymentMethod.java:84)

at com.hhop.bbs.fancytest.actions.channel.TradePaymentAction.fire(TradePaymentAction.java:42)

at com.hhop.bbs.fancytest.testflow.DefaultProcessDriver.driver(DefaultProcessDriver.java:35)

at com.hhop.bbs.fancytest.testflow.DefaultProcessDriver$$FastClassBySpringCGLIB$$11355ca6.invoke()

at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204)

at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:700)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)

at org.springframework.aop.framework.adapter.AfterReturningAdviceInterceptor.invoke(AfterReturningAdviceInterceptor.java:51)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:161)

at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91)

at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)

at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:633)

at com.hhop.bbs.fancytest.testflow.DefaultProcessDriver$$EnhancerBySpringCGLIB$$429c9f75.driver()

at com.hhop.bbs.fancytest.testflow.TestFlowEngine.runFailFastMode(TestFlowEngine.java:85)

at com.hhop.bbs.fancytest.testflow.TestFlowEngine.execute(TestFlowEngine.java:58)

at com.hhop.bbs.fancytest.actions.comm.AbstractParentFlowExecuteAction.executeParentFlow(AbstractParentFlowExecuteAction.java:44)

at com.hhop.bbs.fancytest.actions.channel.TradeRefundPrepareAction.prepareForParentFlow(TradeRefundPrepareAction.java:51)

at com.hhop.bbs.fancytest.actions.comm.AbstractParentFlowExecuteAction.fire(AbstractParentFlowExecuteAction.java:27)