Unable To Handle Alert/PopUp with No Such Alert Exception In Selenium

swati dave

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Jun 20, 2019, 4:18:37 AM6/20/19

to Selenium Users

Hi,

I am facing issue in handling alert shown while performing some steps in my test application, Please find below details for same.Requesting to please help in same.

Steps ToBe Automated:'

Navigating to APP URL
Click on 'Deduct' button shown in page
After above step Popup/Alert get display with 'Cancel' & 'Link Text'.so click on Cancel button
Pop up get closed and need to click on shown 'Already installed' button.

Issue:Unable to switch to alert, and without clicking on 'Cancel' button in pop up, nothing can be clicked on shown web page.(PFA attached screenshots)

Things I have tried:

alert class
clicking on enter button by action class (manually the pop up get closed by hitting enter key)
used disable notification chrome option, if this alert is browser level alert.
Used 'setexperimental' class with prefers for chrome option for handling notification.

Code:

wait = new WebDriverWait(driver,120);

driver.manage().timeouts().implicitlyWait(70, TimeUnit.SECONDS);

Alert alt;

driver.get("https://jioapps2.ril.com"); //navigated URL

try {

if (driver.findElement(By.id("protocolhandler-welcome-installButton")).isDisplayed()) {

driver.findElement(By.id("protocolhandler-welcome-installButton")).click(); //clicked on deduct button

Thread.sleep(300);

}

} catch (Exception e) {

e.printStackTrace();

System.out.println("install button");

}

try {

alt= wait.until(ExpectedConditions.alertIsPresent());

alt= driver.switchTo().alert(); //used alert class fro handling shown alert

alt.dismiss(); //tried with alt.accept also

;

} catch (Exception e) {

e.printStackTrace();

System.out.println("alert not presnt");

}

try {

if (driver.findElement(By.id("protocolhandler-detect-alreadyInstalledLink")).isDisplayed()) {

driver.findElement(By.id("protocolhandler-detect-alreadyInstalledLink")).click(); //clicking on 'already installed' button

Thread.sleep(300);

}

} catch (Exception e) {

// TODO Auto-generated catch block

e.printStackTrace();

}

Error:

org.openqa.selenium.TimeoutException: Expected condition failed: waiting for alert to be present (tried for 120 second(s) with 500 MILLISECONDS interval)

Build info: version: '3.8.0', revision: '924c4067df', time: '2017-11-30T11:20:39.408Z'

System info: host: 'VMJCCSELENIUM', ip: '10.141.108.84', os.name: 'Windows Server 2016', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_201'

Driver info: org.openqa.selenium.remote.RemoteWebDriver

Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 75.0.3770.100, chrome: {chromedriverVersion: 75.0.3770.8 (681f24ea911fe7..., userDataDir: C:\Users\swati.dave\AppData...}, goog:chromeOptions: {debuggerAddress: localhost:55013}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webdriver.remote.sessionid: edc930f87064997bfe172caec4d...}

Session ID: edc930f87064997bfe172caec4de203e

at org.openqa.selenium.support.ui.WebDriverWait.timeoutException(WebDriverWait.java:82)

at org.openqa.selenium.support.ui.FluentWait.until(FluentWait.java:231)

at com.jio.jioccpackage.JIOCC_Run_On_Node_Citrix.Launch_Bbrowser(JIOCC_Run_On_Node_Citrix.java:152)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:498)

at org.testng.internal.MethodInvocationHelper.invokeMethod(MethodInvocationHelper.java:124)

at org.testng.internal.MethodInvocationHelper.invokeMethodConsideringTimeout(MethodInvocationHelper.java:59)

at org.testng.internal.Invoker.invokeConfigurationMethod(Invoker.java:451)

at org.testng.internal.Invoker.invokeConfigurations(Invoker.java:222)

at org.testng.internal.Invoker.invokeMethod(Invoker.java:516)

at org.testng.internal.Invoker.invokeTestMethod(Invoker.java:707)

at org.testng.internal.Invoker.invokeTestMethods(Invoker.java:979)

at org.testng.internal.TestMethodWorker.invokeTestMethods(TestMethodWorker.java:125)

at org.testng.internal.TestMethodWorker.run(TestMethodWorker.java:109)

at org.testng.TestRunner.privateRun(TestRunner.java:648)

at org.testng.TestRunner.run(TestRunner.java:505)

at org.testng.SuiteRunner.runTest(SuiteRunner.java:455)

at org.testng.SuiteRunner.runSequentially(SuiteRunner.java:450)

at org.testng.SuiteRunner.privateRun(SuiteRunner.java:415)

at org.testng.SuiteRunner.run(SuiteRunner.java:364)

at org.testng.SuiteRunnerWorker.runSuite(SuiteRunnerWorker.java:52)

at org.testng.SuiteRunnerWorker.run(SuiteRunnerWorker.java:84)

at org.testng.TestNG.runSuitesSequentially(TestNG.java:1187)

at org.testng.TestNG.runSuitesLocally(TestNG.java:1116)

at org.testng.TestNG.runSuites(TestNG.java:1028)

at org.testng.TestNG.run(TestNG.java:996)

at org.testng.remote.AbstractRemoteTestNG.run(AbstractRemoteTestNG.java:115)

at org.testng.remote.RemoteTestNG.initAndRun(RemoteTestNG.java:251)

at org.testng.remote.RemoteTestNG.main(RemoteTestNG.java:77)

alert not presnt

org.openqa.selenium.ElementClickInterceptedException: element click intercepted: Element <a id="protocolhandler-detect-alreadyInstalledLink" class="detect-already-installed web-screen-link _ctxstxt_AlreadyInstalled" href="#">...</a> is not clickable at point (712, 444). Other element would receive the click: <p class="_ctxstxt_LicenseAgreementContentText">...</p>

(Session info: chrome=75.0.3770.100)

Build info: version: '3.8.0', revision: '924c4067df', time: '2017-11-30T11:20:39.408Z'

System info: host: 'VMJCCSELENIUM', ip: '10.141.108.84', os.name: 'Windows Server 2016', os.arch: 'amd64', os.version: '10.0', java.version: '1.8.0_201'

Driver info: org.openqa.selenium.remote.RemoteWebDriver

Capabilities {acceptInsecureCerts: false, browserName: chrome, browserVersion: 75.0.3770.100, chrome: {chromedriverVersion: 75.0.3770.8 (681f24ea911fe7..., userDataDir: C:\Users\swati.dave\AppData...}, goog:chromeOptions: {debuggerAddress: localhost:55013}, javascriptEnabled: true, networkConnectionEnabled: false, pageLoadStrategy: normal, platform: XP, platformName: XP, proxy: Proxy(), setWindowRect: true, strictFileInteractability: false, timeouts: {implicit: 0, pageLoad: 300000, script: 30000}, unhandledPromptBehavior: dismiss and notify, webdriver.remote.sessionid: edc930f87064997bfe172caec4d...}

Session ID: edc930f87064997bfe172caec4de203e

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

at java.lang.reflect.Constructor.newInstance(Constructor.java:423)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.createException(W3CHttpResponseCodec.java:187)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:122)

at org.openqa.selenium.remote.http.W3CHttpResponseCodec.decode(W3CHttpResponseCodec.java:49)

at org.openqa.selenium.remote.HttpCommandExecutor.execute(HttpCommandExecutor.java:164)

at org.openqa.selenium.remote.RemoteWebDriver.execute(RemoteWebDriver.java:601)

at org.openqa.selenium.remote.RemoteWebElement.execute(RemoteWebElement.java:279)

at org.openqa.selenium.remote.RemoteWebElement.click(RemoteWebElement.java:83)

at com.jio.jioccpackage.JIOCC_Run_On_Node_Citrix.Launch_Bbrowser(JIOCC_Run_On_Node_Citrix.java:194)