iPad 13 acting up

[charles meyer]

My esteemed lismtates,

Friend can't access their Facebook account on their iPhone but not with their new iPad 13.

I read you should clear the Cache in Safari, delete Messenger and Facebook apps, power it off, install both and log in Messenger 1st, log in with your cell phone number and not your email account (hotmail) - none worked.

Apple appears to offer no fixes.

Anyone have a tru fix?

Thank you,

Charles.