NSE Circular on - Compliance with directives issued by Telecom Regulatory Authority of India (“TRAI”)

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Cracking your trading password can be easier than it appears. 

Date of Issue: 15-10-2025  

Issuer: NSE

Compliance with directives issued by Telecom Regulatory Authority of India (“TRAI”) 

Highlights of NSE Circular dated October-15-2025

The Telecom Regulatory Authority of India (“TRAI”) has notified amendments to the Telecom Commercial Communications Customer Preference Regulations (“TCCCPR”), 2018 with an objective to strengthen the consumer protection against Unsolicited Commercial Communication (“UCC”). The detailed regulations are available on TRAI website at https://www.trai.gov.in/release-publication/regulations

In view of the above, Clearing Members are advised to take note of the following:

1. Ensure full compliance with the provisions of the amended TCCCPR, 2018.

2. Complete whitelisting of URLs, APKs, etc., used by Clearing Members (Principal Entities).

3. Using 1600 series for outbound service and transactional calls.

4. Not to use normal 10-digit numbers for making any commercial communications including service and transactional calls.

5. Using SIP/PRI connections only in compliance with TCCCPR, 2018.

6. Extend full cooperation with the Indian Cybercrime Coordination Centre (“I4C”) and TRAI with respect to any reporting and advisory protocols issued.

7. Strengthen internal systems and controls to ensure there is no inadvertent or malicious use of registered headers and content templates used by the Clearing Member.

Clearing members are advised to take note of the same and ensure compliance.

In case of any clarification or assistance required in the implementation of this circular, you may contact : Kaushik Jethwa at kau...@secmark.in and 9870210171.