SIR Site Status

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keithmo

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Jun 12, 2026, 6:02:33 PM (12 days ago) Jun 12
to Seattle International Randonneurs

Club Express (https://clubexpress.com) is sick -- SIR (https://seattlerando.org) is based on Club Express, so our site is sick as well. Since yesterday (Thursday, 06/11) around noon both sites have been bouncing between completely dead and barely functional.

I just received the following message from Club Express:

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Dear Club Admin,

We want to make you aware that we're currently experiencing performance issues on our website, resulting in slower load times and intermittent availability for some users.

Our team has identified the issue and is actively working to resolve it and restore normal performance as quickly as possible.

We want to assure you that this issue is limited to site performance.  At no point has any user data been accessed, compromised, or put at risk. Protecting your information remains our top priority.

We apologize for any inconvenience and appreciate your patience while we work through this. We'll continue to share updates as more information becomes available.

If you have any questions in the meantime, please don't hesitate to reach out.

Regards,

The ClubExpress

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We are unable to process any new event registrations until the site returns to life.

I'll post here when we're back online.

Geoff Hazel

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Jun 12, 2026, 9:34:14 PM (12 days ago) Jun 12
to kei...@gmail.com, Seattle International Randonneurs
I guess I got lucky. I registered for a perm this morning without any issues around 9, rode it and then recorded my results when it was over around 4 pm.  

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keithmo

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Jun 12, 2026, 10:34:43 PM (12 days ago) Jun 12
to Seattle International Randonneurs
It's the SIR site that's having issues, not the RUSA site.
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