Is your feature request related to a problem? Please describe.
Zoom does not run on boards based on ARM chips. So we tried to adopt web client but it turns out the browser is consuming most of our CPUs and making system being frozen.
A zoom desktop client running on raspbian buster (debian 10) 32 bits in a raspberry pi 4 (armv8 architectures) it will be fully appreciated and used. It is really neccesary for millons of students and families with low incomes affected by covid19 pandemia. Students (primary, middle school and university) are using raspberry pi as an accesible desktop standard pc, potentiated by its open source, teaching environmet capabilities for coding or STEM projects and o take virtual classes over many clasroom web platforms. I think its an imediate priority for zoom consolidation as a virtual education environment.
Thank you very much in advance
But I would like to re-iterate that I believe Zoom on the ARM Linux platform is a huge missed business opportunity for Zoom Video Communications. As I mentioned in the post I linked to, The Raspberry Pi Foundation is giving thousands of Pi 400 computers to children in need and they plan on expanding the program. Currently, the zoom webapp is the only semi-viable solution to the problem (not a great one). If the families from the aforementioned Raspberry Pi Foundation Program, as well as anyone else who uses the ARM and AArch64 (64-bit arm) Linux platforms, are able to access and use the native desktop client, then I am sure the adoption of the Zoom software will skyrocket.
There are of course many other ARM and AArch64 Linux computers out there. Some of the notable ones that come to mind for me are the Pinebook Pro and the RockPro64. Also, some might just use the Raspberry Pi 4 in a compatible case as a desktop computer (as I have done in the past). If Zoom is ported to Linux on the armhf and aarch64 architectures, many, many ARM devices will be able to use the Zoom software, not just the Raspberry Pi computers.
I believe that if Zoom is not ported to ARM, then there is a huge potential for Zoom Video Communications to be missing out on an large untapped market of potential installs, both by businesses and individuals.
Is the reason that the Pi4 is not fast enough?
Does Zoom use special OpenGL calls not available on Pi4 and which would be hard to rewrite on GLES?
Does it contain a lot of x86 assembly?
Some commercial reason to encourage people to buy expensive laptops?
Hello,
@michael.zoom
It has been over a full year and no response from anyone that is part of Zoom project. Can you please provide any update to where the issue of obtaining a native Zoom client for Raspberry Pi exists in the priority queue. The need, logic, and installed base appears to be significant, and it is very unclear as to the reasoning for not providing a proper release.
If the release is not pending in a short time, please also provide the reasoning (besides lack of engineering resources) for not being able to provide the most important educational tool for quarantined students and teachers, for the largest installed base, educational computer.
Zoom finally has an ARM64 version of the app, for Windows.
The Pi can run Windows, thanks to WOR. I tested it, and it runs far better than the x64 version through emulation.
Although a Linux ARM client would be great as well.
The Windows versions of each device is 64 bit so it should be capable. I've read the transitioning to 64bit KB article on Zoom but I don't see the options it describes for the device management to update from 32bit to 64 bit.
5.15.7 is the latest version, so it won't show you the option to update to 5.15.7 64 bits as it currently only allows changing to 64 bits if it is a version above. You can try downgrading to an older version and then update it to the 5.15.7 64 bits.
One of my windows based 32-bit 5.15.7 rooms stopped being able to join meetings. The error was vague "Some of your Zoom Rooms devices need to be updated to join this meeting..". I downloaded and installed the 64 bit version over the 32-bit version and it fixed the issue but may have introduced other less serious issues.
There is a known issue caused by an OpenSSL bug on 64-bit zoom client 5.16.x on some Windows systems. We've opened a ticket to OpenSSL and the fix is on the way. So if 32-bit zoom client 5.16.10 can solve your issue, please use it as a workaround and wait for our official fix.
I have been struggling with this same problem since the beginning of October. I have tried all solutions that are posted without success. Why can't ANY of them suggest loading an OLDER version of Zoom with instructions on how to do it? Also, what is this "Zoom Cloud Meetings" crap? Turns out it appears to be doublespeak for regular Zoom. So here is a novel idea:
My goodness, thank you so much. I had the exact same problem as OP which started the day I installed the 2023-10 Windows 10 update. I fixed it by uninstalling the latest version of Zoom, then installing Zoom 5.16.1 via -us-zoom.en.uptodown.com/windows/versions. I spent a few hours trying to figure this out! I don't know why I waited so long to visit this forum.
Thank you so much Bruce! I have not used zoom on my desktop for a couple of months. Imagine my surprise when I couldn't start my meeting this morning or even join as a participant. It has been a frustrating morning. I have spent the last 5 hours trying to fix this problem for another meeting tomorrow morning. After trying many failed fix attempts I came across this form with your suggestion and guess what? IT WORKED! I agree with your comments and again thank you!
I also have been trying to get Zoom working on my laptop. I had been having inperson meetings, so I hadn't used Zoom on it for awhile. I've uninstalled, installed, cleaned, and restarted my laptop I don't know how many times. So glad I found this forum! Thank you BruceP (and others) for taking away my frustration! I greatly appreciate it!
Now that I know how to fix the problem, it is easier to find out more about the problem. It appears Zoom version 5.16.X, 64-bit version is broken, at least for some computers. The 32 bit version reportedly works. Otherwise uninstall the latest version and download version 5.15.11.
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