Login Error = Incorrect email or password

[hugo tyrakowski]

Hello there,

using newest raspian and seafile 1.8.1.
everything went fine, but i cannot login on the webpage.
i made a fresh raspian install 3 times, no matter how clean i install,
i never managed to login

it always says: "Incorrect email or password"

how can i provide you with .log files?
im kind of a newbie

thanks!

[Shuai Lin]

Do you  mean you can't login with the admin acccount create by the seafile setup script?

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[ZhengXie]

If you are using MySQL, please upgrade your database.

[hugo tyrakowski]

i upgraded mysql-server with  "sudo apt-get upgrade mysql-server".
yes, its the seafile 192.168.X.X:8000 login screen.

but no chance, still the "Incorrect email or password" error.
my password is nothing special, a bit long and with normal dots between words.

[ZhengXie]

I mean upgrade seafile MySQL database, there are a few changes in tables.

For details , please refer to https://github.com/haiwen/seafile/wiki/Deploy-Seafile-with-MySQL#update-database-tables

[hugo tyrakowski]

i installed seafile useing this guide :
http://jankarres.de/2013/06/raspberry-pi-owncloud-alternative-seafile-server-installieren/

this section says i have sqlite3
sudo apt-get -y install python2.7 python-setuptools python-simplejson python-imaging sqlite3

so no mysql, sorry i should have said this earlier

[hugo tyrakowski]

i already tried the reset-admin.sh script and made a super simple account, no luck so far.
i still cannot login.

is there a way to upgrade the sqlite database?
how is the specific command?

[Shuai Lin]

Hi, let's check what is in your seafile account database:

1. go to <top installation folder>/ccnet/PeerMgr

2. execute this command: 

    sqlite3 usermgr.db "select * from EmailUser"

And paste the output here.

[Hendrik Ostsieker]

i´ve got 100% the same Problem... sqlite3 usermgr.db "select * from EmailUser Output ... > nothing

[Hendrik Ostsieker]

now its working... i install mysql and then i install seafile new...

hier nochmal auf deutsch: ich hab mysql instaliert, glaube aber nicht das das der grund war das es jetzt geklappt hat... bei dem guide jetzt das man einige Schritte bei der Instalation mit Enter überspringen kann, das stimmt nicht ich hab überall nen Default Port eingeben und jetzt gehts endlich... :)

[Phillip Orviss]

Hi, 

I'm having a similar issue. I installed the Seafile straight off the bat with MySQL, and I can login once using the admin password, but not again. If I am logged in, and try to reset my password it says my old password is incorrect.

I can drop the tables and re-setup Seafile and I can once again login, but only once. I have checked the EmailUsers table in the ccnet-db and find that before I login there is an MD5 encrypted password, but after I login it changes to something else with a pbkdf2sha256$10000$ string prefixed to it. I've hunted around the net for a potential answer but can't seem to find one. I am running MySQL 5.5 on Centos 6.5 if that helps any :-)

I have resorted to using SQLite which seems to work fine, but really would like to have a MySQL setup so that I don't have to stop Seafile in order to backup the data.

[Lingtao Pan]

Hi, this is a bug in version 2.2.0. Stop Seafile, delete EmailUsers table, start seafile again, then run reset-admin.sh to recreate the admin account can solve the problem.

[Carles Canet]

Same error, after deleting and re-creating the EmailUsers table, everything working fine, thanks.

Regards,
Carles

[Andre Lohmann]

Hi, I had the same Problem (Version 2.1.5) and fixed it by deleting EmailUsers.

It was ok, because the installation was fresh and I just added one more user. But we are also driving some instances with more than one user.

As the deletion of EmailUsers killed all my allready added users, what if this problem happens to be on a Installation allready in use?

[Lingtao Pan]

Run "./upgrade/upgrade_2.0_2.1.sh" will correct the database table.

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[Lingtao Pan]

Run "./upgrade/upgrade_2.1_2.2.sh" will correct the database table.