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Michael Lodman

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Sep 28, 2001, 11:32:35 PM9/28/01
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I recently purchased a Com21 Doxport 1110, a DOCSIS certified, @Home
level-2 approved modem. It was a very good buy ($159).

http://www.com21.com/products/cable_modems/doxport/doxport1110.html

Tonight I find out that this modem cannot be used on the San Diego Cox@Home
system particularly, as it is not on Cox's approved modem list even though
it is @Home approved.

This situation is unacceptable. Cox is a member of Cablelabs. If there is a
problem with DOCSIS certification, it should be addressed by Cox. @Home is
the network provider. If there is a problem with @Home Level-2 that should
be addressed.

In reality, you are choosing to allow an EXTREMELY small subset of the
available DOCSIS certified modems be used on the Cox San Diego network.
This is in direct contradiction with the purpose of DOCSIS and CableLabs to
begin with, namely, that a person who owns a modem in, say Atlanta, can
take that modem and use it in San Diego. The DOCSIS certification SERVES NO
OTHER PURPOSE. IF DOCSIS is pointless, why are people spending thousands to
get certified? Or is this merely another facade as in OpenCable?

Now, I want a GOOD reason as to why you are not supporting modems that have
been put through two rounds of certification directly for YOUR network, and
before you try to blow smoke at me, I have been designing cable modem chips
since 1993.

I want to know why we have the farce of DOCSIS certification, and the
additional farce of @Home approval, if I still can't buy a compliant modem
at will.

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