Comcast@home = bad idea

Greg Dooley

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Feb 16, 2001, 9:12:47 PM2/16/01

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I recently got @home service about a month ago, which they were promising me
downstream speeds of 1.5Mb to 3Mb. To come to surprise, I was getting 200kb
MAX on a good day and disconnects about twice a day. I've tried calling
them (about 100 times).....does no good....obviously this "bright" company
didn't compensate for the amount of bandwidth they had with what the public
was promised. They won't admit that they FUCKED up..they just want to keep
lying to their customers who pay premium for this joke of a service. It's
called "cost and demand". I'm am cancelling service tomorrow and getting
DSL. I suggest to anyone wanting to get a cable modem, DON'T....especially
if it's COMCAST!!!!!!!!!!!!!!!

--
omega

John Navas

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Feb 16, 2001, 9:54:36 PM2/16/01

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[POSTED TO comp.dcom.modems.cable; PLEASE REPLY THERE]

In <z6lj6.290761$iy3.62...@news1.rdc1.tn.home.com>, "Greg Dooley"
<gdoo...@home.com> wrote:

>I recently got @home service about a month ago, which they were promising me
>downstream speeds of 1.5Mb to 3Mb. To come to surprise, I was getting 200kb

>MAX on a good day ...

You got a 'promise' of speeds over 1.5 Mbps?! Where and how?

--
Best regards,
John Navas <http://navasgrp.home.att.net/>
CABLE MODEM/DSL GUIDE: <http://Cable-DSL.home.att.net/>

markb

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Feb 16, 2001, 10:17:19 PM2/16/01

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if you have that in print, it would be priceless, but then again they
would claim a printers error!

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remember mail is not lost, just delayed in the @home space time
continuum!

Greg Dooley

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Feb 16, 2001, 10:33:19 PM2/16/01

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They don't tell you that on their website, however, if you call them and ask
what the upstream and downstream speeds are, they tell you 128kbs and
1.5Mbps to 3Mbps respectively.
1-888-comcast
http://www.comcastonline.com/athome.asp

"John Navas" <spamf...@navasgrp.dublin.ca.us> wrote in message
news:MJlj6.2847$S25....@typhoon.sonic.net...

Greg Dooley

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Feb 16, 2001, 11:00:31 PM2/16/01

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I guess my "original" post was edited due to some administative filtering
mumbojumbo. Looks like someone doesn't want people to know the truth about
how crappy their service is

omega

"John Navas" <spamf...@navasgrp.dublin.ca.us> wrote in message
news:MJlj6.2847$S25....@typhoon.sonic.net...

John Navas

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Feb 17, 2001, 11:03:31 AM2/17/01

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[POSTED TO comp.dcom.modems.cable; PLEASE REPLY THERE]

I see no evidence of that here. However, it's not uncommon or
unreasonable to block cross-posting between internal and external
newsgroups (e.g., as an anti-spam measure). Post separately to internal
and external newsgroups.

In <zHmj6.291256$iy3.62...@news1.rdc1.tn.home.com>, "Greg Dooley"

John Navas

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Feb 17, 2001, 11:04:36 AM2/17/01

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[POSTED TO comp.dcom.modems.cable; PLEASE REPLY THERE]

I wouldn't call that a 'promise' that you can rely on, particularly
since there are usually significant caveats.

In <3imj6.291074$iy3.62...@news1.rdc1.tn.home.com>, "Greg Dooley"

John Bilbao

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Feb 17, 2001, 11:32:46 PM2/17/01

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I think you'll find that they specified 1.5 Megabits per second. Taking
protocol overhead into account I reckon you'll get 200 Kilobytes per second.
I have to agree about the disconnects though - very annoying!

"Greg Dooley" <gdoo...@home.com> wrote in message
news:z6lj6.290761$iy3.62...@news1.rdc1.tn.home.com...

markb

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Feb 18, 2001, 2:04:15 AM2/18/01

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what happend here i did not cancel my other post to this thread?

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