Concern: Unhygienic Food Sold by Association Approved Vendor

[Amarkant Kumar]

Hello Subrahmanyam!
President, SDA Palmspring.

I noticed a resident complaint regarding unhygienic food sold by a  vendor in Phase 3. As per the details shared, the food contained a dead lizard.

Many residents consume food from this vendor, and allowing such vendors without proper safety and hygiene checks poses a serious health risk. In mygate, you mentioned that the issue has been escalated to the committee; however, we expect the association to take immediate protective action in such critical matters instead.

Could you please help us to know:

1. Is this event organised by association or any committee? I could not see any committee name in the mygate notices.
2. What actions have been taken by the association or the committee in response to this incident?

- Amarkant Kumar.

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[Nitin Sachan]

Hello Amarkant,

I would like to respond to your email and place a few points on record for clarity and fairness.

• This issue should be addressed to the Association as a whole, not directed at an individual member. Singling out one person creates unnecessary personal targeting and does not help resolve the matter constructively.

• To begin with, may I ask a simple and relevant question: Have you personally consumed food from this vendor?
  Please respond to this first, and I will address the rest of your concerns accordingly.

• If any resident has actually found unhygienic food or a foreign object (such as a lizard), the affected resident should formally escalate the issue by email with evidence. Every resident has the right to do so, and that is the correct and effective process.

• Raising concerns without the complainant coming forward, while positioning oneself as the spokesperson or “leader,” does not help the investigation. Issues should be escalated by the impacted residents themselves, not assumed or amplified by others.

• The event concluded only last night. Expecting immediate action within hours, without giving the Association reasonable time to verify facts and engage the vendor, is neither practical nor fair.

• You have yourself been part of the Association earlier. I would like to understand whether similar immediate actions were taken during your tenure in comparable situations, as consistency in expectations is important.

• Please note that the Association does take resident safety and hygiene seriously. Once facts are verified and proper inputs are received from the affected parties, appropriate action will be taken and communicated transparently.

Nitin K. Sachan
8971303123

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[Amarkant Kumar]

Hi Nithin, 

Did you observe dead lizard 🦎 in vendor food during when I was in association? Have you raised concerned during that period? 

Do you say, whoever ate dead lizard 🦎 food have only rights to raise the concern? I stay in society with family members, what else in case some of family members had consumed? 

Are you taking responsibilities for any kind of unforeseen incidents? 

Regards,

Amarkant Kumar

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[President Palmsprings]

Amarkant, you are truly unbelievable—people should learn from you how to create noise around any issue.

Before that, let me say we are extremely sorry that this has happened. We have already escalated the matter to the committee members, since that particular stall belongs to their main sponsor, Peppe Punjabi.

Now, regarding your point about “association-approved vendors,” I think you also know that the association approves the flea market vendors as a whole, not individual stalls. If you are not aware, you may check with your team. I would request you to consult with your senior colleagues before commenting on any process being followed.

We are still awaiting feedback from the committee members. Once we receive proper justification, we will decide accordingly. It is unlikely that we can block him from future events without due process.

Again, I want to emphasize that this incident is very unfortunate, and we are looking into the matter seriously.

Best Regards,

Subrahmanyam Chenugori

President 

SDA Palm Springs Association

[Amarkant Kumar]

Subrahmanyam, thank you for confirming that you are looking into this seriously. I look forward to hearing about the corrective actions taken to avoid such incidents.

Regards,

Amarkant Kumar

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[President Palmsprings]

Hi Residents, 

Firstly, thank you for the overwhelming participation for the Lohri celebrations in our society. It was heartening to see families and friends come together to celebrate the festival in true spirit—with music, dance, bonfire, food, and shared joy—keeping traditions alive.

We held a meeting with the Lohri Committee and the resident who raised the food safety concern via MyGate (where it was claimed that a lizard was found in an Amritsari Kulcha purchased from one of the flea market food stalls). Please find the MOM below, summarizing the discussion between the resident, Lohri Committee, and the Association. 

As communicated earlier, the organizing committee committed to speaking with all concerned parties before issuing any clarification. We have now met both the resident and the vendor, and we would like to transparently share the facts as presented to us, without drawing any conclusions.

 

About the Vendor

·         The food stall in question was operated by a licensed restaurant, not a street vendor.

·         The restaurant has been operational for over six years, is registered with government authorities,

      and follows prescribed food safety and hygiene standards.

·         They operate a permanent kitchen that runs 365 days a year, with regular pest control measures.

·         The vendor has previously set up stalls at our society on multiple occasions and has catered several society events.

·         They also serve the surrounding area regularly and have positive public reviews.

·         The committee included this vendor after due diligence and based on prior firsthand experience.

 

Details Shared by the Resident

·         The resident reported that a lizard was found in the kulcha after consumption.

·         The evidence available was a screenshot, not an original camera photograph with metadata. The resident informed us that the                          image was captured via the MyGate app, not the camera app.

·         Payment for the food was reportedly made in cash, as UPI was not working, so no digital receipt was available.

·         The resident purchased kulcha, chaap, paneer tikka, etc.

·         The issue was noticed around 9:30–10:00 PM, and when the resident came down, the stall was no longer present.

 

Details Shared by the Vendor

·         The vendor stated that such an incident has never occurred in their six years of operation.

·         They reiterated that the presence of a lizard is extremely unlikely, given their kitchen hygiene practices and regular pest control.

·         Due to heavy footfall during the event, some items (including aloo stuffing) were prepared fresh on the spot, which also caused some                waiting time.

·         As per the vendor, the stall wrapped up by around 11:00 PM.

·         The vendor reported that the cash collected in general was quite low—around ₹2000+ for the day.

 

Committee’s Stand

·         There is no conclusive evidence available that allows us to definitively establish what happened.

·         As organizers, we are not in a position to assign blame or validate either claim.

·         Our responsibility as a committee is to ensure that licensed and established vendors are engaged for such events—and that due diligence          is performed. This was done in this case.

·         During the event, food preparation was open and visible at the stalls, and no hygiene concerns were observed by the organizers on-site.

·         The resident's health is fine, and no health issues have been reported by any other resident.

 

Going Forward 

·         We will continue to ensure that only licensed vendors are engaged for society events.

·         We will further emphasize hygiene and food safety expectations with all vendors.

·         We encourage residents to immediately report any concerns on the spot, so they can be addressed in real time.

 

We understand that food safety is a sensitive issue, and concerns raised by residents are important to us. We hope this clarification provides transparency and helps everyone make their own informed assessment based on the facts shared.

 

Thank you for your trust, cooperation, and for helping us maintain a respectful and balanced dialogue within the community.

Best Regards,

Subrahmanyam Chenugori

President 

SDA Palm Springs Association

[Partha Pritam Patra]

Sorry Dear President. The matter doesn't settled here for me.

If Resident, made this false allegation and circulated false statement and allegation on many chat group to defame "Phase 3" should be punished. 

It's Phase-3's reputation and our reputation too. 

Expecting a strict action against the resident.

Not sure if the same residents was running a cooking business in society and many complaints regarding throwing food waste in garden area.

~~
Thanks & Regards,
Partha Pritam Patra
Cell: +91-8123007772

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[gurva]

Hi Partha,

I’ve gone through both your message and the President’s clarification carefully, and as a fellow Phase-3 resident, I think it’s important to address a few assumptions in your note that don’t fully align with what was actually communicated.

First, the President not stating that the resident was “at fault” does not imply that the allegation was accepted or validated. The message clearly states that there is no conclusive evidence available, and in such situations, neutrality is not optional, it is the only fair and responsible position.

Second, calling the allegation “false” and seeking punishment assumes that falsity and intent have already been established. They have not. Lack of proof cuts both ways , it neither proves the allegation nor proves malice. Without verified evidence, punitive action is simply not justified.

references to unrelated past allegations about a resident running a cooking business or waste disposal issues are not relevant to this incident unless there is documented proof and a direct connection. Bringing in unverified past claims weakens the argument rather than strengthening it.

The President’s note already highlights multiple gaps in the complaint : lack of original evidence, lack of receipts, delayed reporting, no health impact, and no corroboration  while still stopping short of declaring anyone guilty. That balance is intentional and appropriate.

If you have additional concrete information  such as verified proof of deliberate falsehood, evidence of intentional mass circulation, or any substantiated facts that were not shared earlier, it would be more constructive to place those on record rather than draw conclusions.

All of us want to protect Phase-3’s reputation, but that is best done through evidence-based discussion and restraint, not assumptions or accusations.

---Gurva

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[Partha Pritam Patra]

Hi Gurva,

The resident said initially they don't want to complaint to association but decided to put on MyGate and viral the screenshot on all the Phases Group and other cultural event groups. Why ?

From the Investigation report  below 

"The issue was noticed around 9:30–10:00 PM, and when the resident came down, the stall was no longer present."

"As per the vendor, the stall wrapped up by around 11:00 PM."

Why the resident have not reported to the vendor at the same time when they were very concerned about other residents health ?

"The evidence available was a screenshot, not an original camera photograph with metadata. The resident informed us that the image was captured via the MyGate app, not the camera app."

How many people are using mygate to take photos? When the matter like this is serious in nature. 

When someone is related to the same business understand the seriousness of this matter and will not just do a mygate Post and leave it.

I still believe not producing sufficient evidence just allegation against vendor feels like FALSE narratives and malicious intent.

If you have any proof to verify the claim, please let everyone know. 

From Google

Finding a lizard in cooked food is a serious hygiene issue due to the risk of bacterial contamination (like Salmonella) that can cause food poisoning (diarrhea, vomiting, cramps), though the lizard itself isn't venomous; discard the food immediately, wash hands thoroughly, and see a doctor if you feel sick, as pathogens can be transferred even if heat kills some bacteria. 

~~
Thanks & Regards,
Partha Pritam Patra
Cell: +91-8123007772

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[SDA Palm Springs Association]

Partha, do you have any evidence or proof that the resident first denied reporting the incident to the Association?

Regards,

Subrahmanyam

[Praful Kumar Jha]

Dear Residents,

I kindly request everyone not to prolong this issue further. After a thorough review and discussion with the residents, the Lohri Committee, and the Association, we reached a mutual conclusion which has already been communicated.

It is important to note that while the incident is unfortunate if it did occur, there is no evidence to substantiate the allegation , Therefore, with collective agreement, the matter has been considered closed.

I sincerely request all residents to respect this decision and refrain from questioning its authenticity or revisiting the issue. Let us move forward positively as a community.

Warm regards,

Praful Kumar 

VP, Palm Spring Association 

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With Regards,

Praful Kumar -

8884067183 

**Success is not some thing to wait for: it is something to work for**

 

[PRAVEEN T]

Hi Subrahmanyam,

Thank you for responding to residents when this issue was reported on MyGate and for taking the necessary action within days.

It is understood that, due to lack of evidence, it may not be possible to take action against the vendor. However, the steps taken to implement appropriate preventive measures to avoid similar issues in the future are appreciated.

Thank you for your support and cooperation.

Regards,
Praveen T

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From: sda-wing-...@googlegroups.com <sda-wing-...@googlegroups.com> on behalf of SDA Palm Springs Association <sda.palmsprin...@gmail.com>
Sent: 17 January 2026 18:59
To: Partha Pritam Patra <parthapri...@gmail.com>; President SDA Palm Spring <palmspring...@gmail.com>
Cc: Wing Owners DL <sda-owne...@googlegroups.com>; Wing 54 Group <sda-owne...@googlegroups.com>; Sda Wing48 <sda-owne...@googlegroups.com>; Sda Wing49 <sda-owne...@googlegroups.com>; Wing 52 Group <sda-owne...@googlegroups.com>; SDA Wing 53 Owners <sda-wing-...@googlegroups.com>; To: sda-wing...@googlegroups.com <sda-wing...@googlegroups.com>
Subject: Re: [SDA-Wing50] Re: Concern: Unhygienic Food Sold by Association Approved Vendor

 

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Regards,

PRAVEEN T