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I don't see how an entire book can be written about retrospective
meetings.
I think the "Decide what to do" step makes sense. In some cases, the
issue may have already been addressed. In this case the SM would
still note the issue but then also note how the issue had been
resolved.
I think the other issues can be considered action items and a separate
followup meeting can be scheduled to further discuss these items. I
think most if not all of these items can be resolved after the team
has a few days to give the items some thought.
Let me know your thoughts on this....
@bachan - I feel that the SM should guide the retrospective but let me
know if Scrum states otherwise or if you feel that's not the case.
I think that all "what needs improvement" items *should* be addressed
or at least discussed before the end of the next Sprint. I think it
would be frustrating for team members to state the same problems at
the end of each Sprint and nothing was done about it. However, since
you asked the question it sounds like you might have a different
perspective on this?
Also remember to focus what the team did well in the last sprint. Its very motivating to see that there is some good in the world before focusing on the problems at hand.
Cheers
Mark Levison Mark Levison | Agile Pain Relief
Consulting | Certified Scrum Trainings: Ottawa, Montreal
Agile Editor @
InfoQ | Blog | Twitter | Office: (613) 862-2538
ScrumMaster
Tales: Impediments are holding back the team, Stop Digging New Holes
Mark mentioned that retrospective action items should be stated as
SMART Goals: http://en.wikipedia.org/wiki/SMART_criteria
I think this is one good way for ScrumMasters to validate that team
concerns are addressed and resolved. However, can you recommend some
good ways for SM's to help guide team members in the way team members
state what they feel needs improvement?
For example, instead of John
stating that Joe is incompetent John should say that he received more
questions than expected from Joe on the ABC interface
Obviously, the SM can and does help guide and manage this to some
extent on the fly but I was wondering if anyone could recommend a url
advising SR rules of engagement that team members new to Scrum could
review before the SR? Something like this would help curb emotions
and provide a useful structure for constructive criticism and
feedback. Obviously there are no hard rules around the "what needs
improvement" part of the meeting because team members should not feel
constrained about expressing themselves. However, a preparatory url
would provide some general guidelines to team members new to Scrum to
help make suggestions more thoughtful and constructive and to reduce
the risk of personal attacks....