pptx file not loading on scroll viewport page is hanging, loads fine in confluence

[Karina Green]

Is there a limit to the size of a file that can be displayed in scroll viewport?

I am trying to display a pptx file 1.5MB and it hangs in scroll viewport, but it loads fine in confluence.

Is there something I can to do, to prevent this from hanging?

[Roman Serazhiev (K15t)]

Hi Karina.

There is no file limit in Viewport. Do you mean that if you click on the pptx file in Viewport, it won't open?

Try adding these lines to the HTML head of the Viewport theme:

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:mediaviewer-core')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:annotation-plugin')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:feature-discovery-plugin')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:minimode-plugin')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:mediaviewer-chunks')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:confluence-previews-jquery')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:confluence-previews-js')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:upload-plugin')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:version-navigation-plugin')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:permalink-plugin')

$page.resources.require('com.atlassian.confluence.plugins.confluence-previews:share-plugin')

Did this help?

Roman.

[Karina Green]

Yes, thank you so much Roman that worked.