Re: Problem with viewing pdf using API

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Support5

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Aug 29, 2014, 2:09:09 AM8/29/14
to scribd-platfo...@googlegroups.com, sh...@colcampus.com

Hello

Our account is registered with email address
sh...@colcampus.com

API Key
6mk8m6l3u8rp2rdq3l0hz

The system works very well and has been for a long time.
Recently, some users click to view a document and the document is not
displayed.
You can see an example of the problem in the attached screenshot.

Please can you help us?

Regards



On Fri, Aug 29, 2014 at 12:06 AM, Shaun Swartz <sh...@strivesoft.com> wrote:
Please follow directions and ask the question in the suggested group

---------- Forwarded message ----------
From: Kay (Scribd Support) <sup...@scribd.com>
Date: Thursday, August 28, 2014
Subject: Problem with viewing pdf using API
To: Shaun Swartz <sh...@colcampus.com>


^^^ TEXT ABOVE THIS LINE IS ADDED TO YOUR REQUEST ^^^

Your request (#592038) has been updated. Please see the comments below. If we've answered your question or resolved your issue, you do not need to reply to this message. If your questions or concerns haven't been answered, feel free to let us know by email or on the web, whichever is most convenient for you.

Kay

Kay (Support Desk)

Aug 28 02:39 PM

Thank you for your interest in Scribd's services. Due to the high volume of requests, we cannot answer questions from our API developers. Your question is better asked on the Scribd API developers Google group. The Google group is monitored by Scribd engineers, power users, and other developers in the community. You can post your question at http://groups.google.com/group/scribd-platform-developers or send it via email to scribd-platfo...@googlegroups.com.

Best regards,
Kay
Scribd, Inc.

Questions? http://scribd.com/faq

Shaun Swar

Shaun Swartz

Aug 28 04:38 AM

Hello

Our account is registered with email address
sh...@colcampus.com

API Key
6mk8m6l3u8rp2rdq3l0hz

The system works very well and has been for a long time.
Recently, some users click to view a document and the document is not
displayed.
You can see an example of the problem in the attached screenshot.

Please can you help us?

Attachment(s)
Meda 2.JPG

Message-Id:SHQQA342_53ffa1785b4c2_65c83f92076b341431362a2_sprut



--


Regards


Shaun Swartz  |  Strive Software International  |  t 0861 STRIVE  |  f 0866 041 035




--
Lionel Tefo Ramore  |  Strive Software International  |  t 0861-STRIVE  |  011-483-0084
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Screenshot.JPG

nes...@googlemail.com

unread,
Mar 1, 2015, 10:25:36 AM3/1/15
to scribd-platfo...@googlegroups.com, sh...@colcampus.com, supp...@strivesoft.com
We have the same problem. How could fix it?
You can post the solution here?

Our account is registered with email address: nes...@gmail.com

Thanks in advance,

Edward


El viernes, 29 de agosto de 2014, 1:09:09 (UTC-5), Support5 escribió:

Hello

Our account is registered with email address
sh...@colcampus.com

API Key
6mk8m6l3u8rp2rdq3l0hz

The system works very well and has been for a long time.
Recently, some users click to view a document and the document is not
displayed.
You can see an example of the problem in the attached screenshot.

Please can you help us?

Regards

On Fri, Aug 29, 2014 at 12:06 AM, Shaun Swartz <sh...@strivesoft.com> wrote:
Please follow directions and ask the question in the suggested group

---------- Forwarded message ----------
From: Kay (Scribd Support) <sup...@scribd.com>
Date: Thursday, August 28, 2014
Subject: Problem with viewing pdf using API
To: Shaun Swartz <sh...@colcampus.com>


^^^ TEXT ABOVE THIS LINE IS ADDED TO YOUR REQUEST ^^^

Your request (#592038) has been updated. Please see the comments below. If we've answered your question or resolved your issue, you do not need to reply to this message. If your questions or concerns haven't been answered, feel free to let us know by email or on the web, whichever is most convenient for you.

Kay

Kay (Support Desk)

Aug 28 02:39 PM

Thank you for your interest in Scribd's services. Due to the high volume of requests, we cannot answer questions from our API developers. Your question is better asked on the Scribd API developers Google group. The Google group is monitored by Scribd engineers, power users, and other developers in the community. You can post your question at http://groups.google.com/group/scribd-platform-developers or send it via email to scribd-platform-developers@googlegroups.com.

Message-Id:SHQQA342_53ffa1785b4c2_65c83f92076b341431362a2_sprut

Shaun Swartz

unread,
Mar 1, 2015, 10:41:16 AM3/1/15
to nes...@googlemail.com, scribd-platfo...@googlegroups.com, Shaun Swartz, Support5
We haven't resolved the problem.



Regards


Shaun Swartz  |  Strive Software International  |  t 0861STRIVE  |  f 0866041035

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