Slow Loading and Misleading Message

[Aldrich Allen Barcenas]

I am using your API to pass a PDF and have it embed in our website. It works fine when the file comes from Amazon S3 located in Singapore. But I would like to pass a PDF file that comes from my server (i.e Japan). At first it doesn't work, since it throws a wrong MIME type and cannot recognize the file as a PDF. I was able to circumvent that and use the "extension" Parameter in the API to tell your API that I am passing a PDF file.

That method work. It was able to convert the file and have it display on the page. However, it takes a while for the file to convert (around 2-4 min for the first user) and it display this misleading error (see attached file).

My Inquiry: 1) Is there a way to speed up the process of processing the file passed to your API? 2) Control the message generated in by the API.

Hope to have a reply on your end soon.