Not hearing audio

[Santiago Cormane]

Hi all

I have play pro, I loaded up some Ninja V material ProRes Raw that comes from an FX3. Clips load but when I play them I don't hear anything, previously I had a CalDigit 3 TB3 hub plugged so maybe it was the output of sound but I disconnected it only having my speakers on. Software recognize a waveform signal but on the mixers all numbers are yellow on but no signal levels are shown this are in gray. HELP! thank you

 

[Mazze Aderhold]

Hi Santiago,

Play Pro does not do an automatic downmix on macOS.
I suspect the main content is on audio channels 3 and 4 - hence won't go out to the stereo (channels 1 and 2) speakers.
You can reroute them in the Output tab (from your screenshot) at the bottom and
have channels 3 & 4 also go out output 1 & 2.
Let us know if that does the trick.


Cheers,
Mazze



> Santiago Cormane <scor...@gmail.com> hat am 18.01.2023 17:07 CET geschrieben:

>
>
> Hi all
>
> I have play pro, I loaded up some Ninja V material ProRes Raw that comes from an FX3. Clips load but when I play them I don't hear anything, previously I had a CalDigit 3 TB3 hub plugged so maybe it was the output of sound but I disconnected it only having my speakers on. Software recognize a waveform signal but on the mixers all numbers are yellow on but no signal levels are shown this are in gray. HELP! thank you
>
>
>
>
>

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[Santiago Cormane]

Hi Mazze

Indeed I did the switch and the go back again to having each channel in their corresponding number and it worked both for playback and render export

[Matthias Aderhold]

Glad to hear.

Just as a side note: The settings (mixer, output routing) in the audio panel are only for monitoring. Rendering is separate from that. 

If the source clip has 4 channels and you enable 4 channels in the render menu, the 4 channels will get piped through 1:1, no matter what is set in the audio panel ;-). 

Cheers,

Mazze

Mazze Aderhold

Freelance Engineer

Am 18.01.2023 um 21:26 schrieb Santiago Cormane <scor...@gmail.com>:

Hi Mazze

To view this discussion on the web visit https://groups.google.com/d/msgid/scratch-list/b5d5b8be-19f3-4407-8e53-a34aa0d18dban%40googlegroups.com.

[Santiago Cormane]

I understand however when exporting renders where coming out without audio with the first configuration I wrote before

[Mazze Aderhold]

Hm... that is strange.
I cannot reproduce that here and so far, monitoring settings are completely separate from rendering.
Are you absolutely sure you did not by any chance have channels 3 and 4 disabled in the render dialog?


Thanks,
Mazze


> Santiago Cormane <scor...@gmail.com> hat am 19.01.2023 02:29 CET geschrieben:

> > > > > ASSIMILATE homepage - www.assimilateinc.com (http://www.assimilateinc.com)
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> > > > > Facebook - https://www.facebook.com/assimilateinc
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> > > > >
> > >
> > > --

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> > >
>
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