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Sharon Harris

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Aug 3, 2024, 12:55:12 AM8/3/24

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Do you still able to login to your Windows? e-Recovery also available in the Windows if not mistaken, I would think this will be your best chance to have your laptop recovered. Other than that, I would suggest you to send your laptop to Acer Service Centre to have a look, though it will cost a little bit.

Solution? Start hitting the key(s) when the Acer (or whatever make) logo appears and keep hitting until what you want to load comes up. Has about 90% success rate. But alas, the faster our computers get, the harder it will be to time these commands.

Hey I keep trying the alt f10 command and it goes like this I turn my laptop on the acer logo appears I hold alt an bash the f10 key a couple times n the screen just goes black with little white cursor in top left as if i to type?? Any ideas on other ways?

I was wondering if anyone can help me. My mom had to replace her hard drive on her acer (my sister fried it and every computer repair shop she took it to said the same thing). She bought a new hard drive and replaced but It is a few years old and acer says that they do not have a recovery disc for it. They claim it is too old for them to still have the recovery discs. Is there any other place to get them?

Yes, restoring to factory settings would mean that every personal settings/files will be gone, it is pretty similar to a reformatting, except the source are from the eRecovery partition. So restore to factory settings should be just fine, and do not erase the hidden eRecovery partition, it will not help for the next user in restoring the Windows.

hello my name is justin and i really need you help, upon start up i get the msg that my OS cannot be found and that it is exiting broad com i just dont understand what is going on i have tried alt+F10 and nothing happens i also do ot have an OS disc nor can i afford 1 i dont care how it gets fixed or if i can recover all my files i would just like it to work as i have no other pc to use i am currently on a friends atm can u plz help me my email is Memnoc...@hotmail.com of if we can voice chat that would be alot better because i am not good with computers to be honest and i dont want to mess it up anymore than it already is..

I am not too sure how I can fix the recovery, however, if you required to save all the important files out before you do a full wipe of the system, you can always create a uBuntu LiveCD to help. Refer to the link below for it. Using this you can save all your files from your hard disk to external drive.

Im not sure if anyone reading this site.
I encounter BootMgr Is Missing error after restoration using Alt+F10.
Now my OS is in D: and HP_Recovery is in C: How can this happen?
How can i swap back?

I would like to think that the things that you have deleted are actually from Windows itself, not on the booting level, so I would assume that the eRecovery system via Alt+F10 will still be usable. If you did not delete the partition that stores the recovery image, chances are you can restore your computer to factory settings.

It is due to the compression that you applied to all files on the HDD. For me, it is a new problem, but a quick search shows that there are solution for this, though a Windows System Repair disc has to be created for it.

How about try to go through the recovery again to see if it still stuck at the same moment? If it does, probably you will have to contact Acer for assistance, or probably a repair from them to have a proper recovery image.

You are giving fantastic information. I have a Acer Extensa 4620Z with the partitioned hard drive and Windows Vista. I had a friend attempt to fix the computer loading his own version of windows vista on the computer. I now noticed that both hard disks are 3/4 full. I thought I would start over and try to get into recovery mode, but the alt+f10 is not getting me to the recovery mode. I am guessing he cleared my recovery partition, but it looks like there is alot of data on the drives. I would like to wipe and reinstall. How do I wipe it all? You told a previous responder that you can grab the drivers from the Acer website. Where can I get another copy of windows Vista to reinstall? Can you give me the proper address to the Acer website?

For the drivers, most probably you can grab them from their official page (acer.com). However, there is no way for you to get another copy of Windows Vista from them; they only provide the recovery disk. To install fresh Windows Vista, I am afraid that you have to buy it or download the ISO image and burn it to a DVD.

I have a Acer AspireOne D260 Laptop, which is not booting up.Only the power button and the battery is showing light .I also tried BIOS with USB stick, but that doesnt work either.Please help how to solve it

Have you tried to install the Windows without loading the driver? I am not too sure but most of the time driver is not needed unless your hard disk configuration is a special one. But if the Windows installation does not able to read your hard disk then indeed the driver is needed.

If you find no controller driver, I would think that the driver is really not needed. Is the Windows Vista disc that you have is an original copy from Microsoft? Some customized Windows installation disc might cause some problem during installation.

(it also is in black background and command mode), i Really do not know what to do, my next move was going to be to download the acer erecovery windows 7 from online and burn it and boot from it but that is no where to be found online. i really want to get this laptop working as i have very valuable data and settings on it.

Erm, i would like to ask, do you do the system restore after the classic format thing like when startup press boot and blah blah blah?
or straight away do as what you told and it will format itself?

By using the eRecovery, I am not too sure if you can create a new partition, but not to worry, there are a lot of free software out there that can be used to create a new partition once your Windows is in order, for example Acronis Disk Director ( ).

When you mention stuck at 32%, did you wait a little bit longer to see if it can continue? If the recovery gone crazy every time you do it, I would think that the recovery partition itself is already corrupted, not too sure though.

Yes I have left it several times and it either restarts or fails. Both the original back up discs failed and the partition failed and it would seem very unlikely that both would fail. It is not under warranty so I guess a phone call to acer it is thanks

I just bought Acer laptop factory refurb w/ 1yr warranty, except when turn on password protected, so i reinstalled Windows from my own disk and using the serial provided on laptop installed win7. Now i want to use the Acer eRecovery partition to restore factory everything, how do i do this? I have a bootable win7dvd the same operating system it comes with.

Are you able to burn any CD? For me I would try to burn a copy of UBuntu to utilize the Live CD feature ( -to-reformat-an-external-hard-drive-to-ntfs-format-in-ubuntu-hardy/2008/09/29) or the Ultimate Boot CD ( ) which I am pretty sure there is way to format the partition into NTFS.

and when I got to step 3 I ran into the problem of I dont have a partition thats only about 10 gb with no name. I only have 3 partitions 1) Type is OEM with 6997MB, 2) Type is Primary with 25GB, 3) Type is Primary with 24GB.

Hello again, I thought I gave ya all the info ya might need in my last post ? but I guess I forgot to mention I tried the default password of 6 zeros already and it said invalid password. Thats why I was hoping to find a way to find whatever she used for her password(that she obviously forgot she made).

Yes I did try the Acer eRecovery Managment within windows, and yes it still needs a password, and the default password didnt work there either. Well Thanks for trying to help it looks like its just time for a new laptop. Thx anyway and gl with everything.

Great post, saved me a lot of time restoring my daughters Acer. When I tried restoring the software the first time, it came up with an error and would not let me back into windows. I tried everything but I was stuck on a black screen during booting. Holding down Alt+F10 worked great and I was able to get in the first try and reload the software again without any errors. A big Thank You from my daughter and myself.

Hi,
I will be restoring to factory defaults an acer xtensa 4630z for a friend of mine who bought it recently from another person.
It has Windows7 running in it.The seller has not provided any DVD or any code which might be required for the machine.
I wish to know that after running the e-recovery management will the machine ask me for any license key relating to the O.S. Moreover are the drivers already present in the machine or i have to collect it from somewhere else?

Anyway, a quick search on your computer model shows that it is running Windows Vista by default. I am not too sure if the running Windows 7 is an official upgrade, so I would advice your friend to check with the seller.

Is it possible to save a snapshot of the partition C: with a software like Macrium Reflect, so that every time I need to restore it, I do not have to go through the proccess of installing and updating the OS?

The reason i like to keep the same netbook over the years is this easy to use eRecovery Management system which take about 1hr to reinstall all to factory default settings, on top of that i have a spare battery and a spare charger for my convenience to carry it around at the university.

I have an exact same netbook which i gave to my cousin a month ago. If he can write a set of recovery discs from it, can i use his recovery discs to reinstall Windows XP on my new hdd? is it legal to do so?

Thank you, thank you, thank you. I had no money to replace myAcer and it had been sitting in the corner for two months. Tonight, I decided to to try and find a way to reboot it and found this article. Thanks again.