KEEPING QUALITY UP IN A DOWN ECONOMY
EMMANUEL AGYEI
Keeping Quality Up in a Down Economy
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Dear colleagues,
The poor economic conditions aren't going to let up soon, the entire
world will still feel the effects of the credit issues throughout 2009.
For those in the United States, having the elections behind them
eliminates some uncertainty so they now know how to plan their strategy.
That strategy must include improved quality or you'll lose your place
in the world economy. As a certified member of (ISO) QMS
here are some tips to help drive improvement in tough times.
If you don't have an internationally recognized (ISO) QMS being implemented in your organization, here are two reasons to start now:
1. Customers will look for differentiation between vendors - in addition
to price. Creating one will help set you apart from your competition.
2. If business is slow, this is a perfect time to get your house in
order by streamlining your processes and improving them.
If budget cuts are leaving you without the resources to audit & improve,
here are three reasons to keep your organization focused on quality:
1. Good quality can be difficult to achieve, and going backwards tells
Customers your company is in trouble.
2. It is an opportunity to reinforce the importance with management:
How can your management team possibly agree with the statement?
"Times are tough, so we're cutting back on our quality". Upper
management needs to recognize that a lack of investment in quality is
a reduction in quality and limits the ability to continuously improve.
3. Solutions to these problems are in QMS – ISO online training.
Emmanuel Agyei, MILT
Logistics Expeditor
BCM Ghana Ltd / International ltd
Tel: +233 21 7010300 / 1
+233 21 777731 / 777825
Fax: +233 21 779764
mob: +233 24 4801974
email: eag...@bcmgh.com
web: www.bcmgh.com
skype: EAgyei
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