Autodesk Licensing Installer
Sherice Golar
ADLSDK_STATUS_AUTH_PENDING error. I can see that the autodesk licensing service is stopped and won't start. I found an article that suggests updating the Autodesk Desktop Licensing Service. so i downloaded using AKN. When i try to run the extracted exe it never opens.
Please make sure the Autodesk deployment was created successfully, try testing it on a local computer. Also take a look at our Best Practices for creating a Autodesk deployment. We also provide a SCCM Guide with step by step suggestions, if you require more assistance with SCCM contact Microsoft.
Helpful Links:
AutoCAD Videos AutoCAD Crashes or Freezes AutoCAD Customer Council AutoCAD System Requirements Prepare your computer for download Autodesk Virtual Agent Clean Uninstall Steps for Setting-Up Student Software
We are having the same issue. AdskLicensing-installer.exe hangs if it is deployed with SCCM as "required" and runs as System. If deployed as voluntary and a user initiates the SCCM install, it works but that is not a practical solution...
Before using SCCM & a Autodesk software deployment. Please make sure to test the Autodesk deployment first on a local computer. After verifying that it works on the local computer only then should you include it in the SCCM package.
@natasha.l The issue is specifically with AdskLicensing-installer.exe, thus an AutoCAD deployment is not even relevant to this discussion. Given that AutoDesk specifically has instructions on how to deploy their products with SCCM, I'm hopeful that your installation group actually has SCCM and the ability to test deploying this app as a mandatory install and can then properly diagnose the issue for either a fix in a new AdskLicensing-installer.exe, or supplying the needed root cause to Microsoft and also suitable workaround for AutoDesk's customers who are currently stuck trying to deploy the Autodesk 2020 products.
The suggestions & links to best practices provided are supposed to help you discover on a micro level what the issue is, it could be as silly as the required Admin permissions to install & run Autodesk software.
If you have Enterprise Priority Support with us they can specifically help you with SCCM. The SCCM guidelines provided by Autodesk come from the Enterprise Priority Support team, they have access to SCCM.
I've got the same probleme as you with the AdskLicensing-installer.exe application in SCCM. My only workaround for now is to run the SCCM application with "Install for user" and "Only when a user is logged on" in the User experience. But, with this configuration, I cannot use the application throught a Task Sequence. The application doesn't like to be pushed by the SYSTEM account. Any fix so far?!
I ran into this same issue when trying to deploy AutoCAD 2020 with SCCM. The install would work fine if I ran it interactively through Software Center, but would hang up and eventually time out when run during OS Deployment or when deployed as a required app. Others here are correct, it really has nothing to do with SCCM itself. The problem is with AdskLicensing-installer.exe. If run in any unattended context, that install will hang up at the following step:
After Googling around a bunch, I see there is a general issue with running the mklink command from the System context, which is why this is hanging up. So, I pulled up c:\windows\temp\AdskLicensing-install.log from a successful interactive install, and rolled my own Adsklicensing setup. This involved the following:
That finally did the trick, because my script was able to create the service without using the mklink command that is failing on the "real" service installer. I've attached my install script in case it helps, it would be great if Autodesk can update the Licensing Service installer to either get rid of the mklink command or work around this known behavior.
I am having this same issue with the current 11.0.0.4854. Has autocad still not fixed this bug? Everything that was noted by several users in this thread is still an issue today a 1.5 years later. cspicer seems like he has a working 'hack' to force the app into compliance but it seems stange that autodesk has yet to address this seeming basic issue of using a command that is not supported in a system context. I am hoping from a responce from @Hotter_R or other autodesk support on the progress of a fix for this issue.
I have been trying to install Autocad 2020 for the past 2 days. I have tried both from the Autodesk desktop app and direct download from Autodesk. I already have Revit 2020 installed and working. But Autocad will never get past this screen. Any suggestions?
Hi Jeff - Thank you for the question, our recommendation here would be to pre-install the licensing component and the ADSSO component prior to launching AutoCAD 2020 installer, please download the licensing component and ADSSO components from the below link -
Like so many others, I'm having a really hard time wrapping my head around the new installers. I have network licenses for Revit 2022, which isn't showing up in my list for creating a custom installer, so I assume I have to use the old way of downloading the installer manually to create the install package. However, the new installer doesn't give the option to create an administrative image. Instead, I found instructions for a silent install for Revit 2022, which is basically just to run "setup.exe -q". That "works" to install it, but I can't figure out how to apply the licensing info. The environment variable (ADSK_FLEX_LICENSEFILE) is set to the correct port@server, and works for all the rest of the older Autodesk products installed. The silent installer completes without issue, but then on first launch, comes up asking for license info. If I choose Network license, and put in the port@server, it then launches fine as expected. I tried to copy a few files from a working install ...
This worked! Not sure why, but I had to add a 60 second wait, then run that, then another 60 second wait, and then run it again (after waiting for setup.exe -q to complete). I'm still pretty sure it's not the "correct" way, but until Autodesk can settle on a single installation method that works reliably, at least this gets the application on my lab computers and sets the licensing info correctly.
Autodesk has some changes with silent install of its 2020 apps. I am attempting to install AutoCAD 2020 and have not been able to use the old methodology of silently installing 2020 version like I did the older ones because of this new switch. Now we have to use the Licensing Installer Helper Tool ( -explore/caas/sfdcarticles/sfdcarticles/Use-Installer-Helper.html)
there are some switches that are required when using this method and some are mandatory and others are not. I run into some difficulty running these so called switches.
Here is an example of what I was trying to execute
however there is another required switch called --cf. This --cf switch requires the path to the config_file(cf) which is located inside the installer (that is what autodesk support stated) however the installer is a flat package and I could not see the exact location of the cf file.
Has anyone attempted using this new method for silent installing AutoCAD 2020?
Oh, I wasn't even aware there was the silent install option, thanks a lot for bringing this to my attention! I had written a script that would instruct the users how to activate their app once it was installed. Using a proper silent install would be so much better...
@koszyczj that's good news. Did you get the window pop up for user to select the single user sign in or License server? I disabled the single user sign in but cannot find the option for the License server. In fact it would be great to disable the whole window completely. Still looking into that.
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I am trying to download the free student version of revit either 2019 or 2020 version. I have signed in to my account and selected the file format downloaded the installer and received my email containing my license details. However whenever I try to install the program the installer instantly fails and I get the error report. I am trying to install on to windows 10 home.
2. Since there is no "Download Now" or "Browser Download" option available for the Student version of Maya, only "Install Now", I had to go to ava.autodesk.com, click "Download Autodesk Products", make sure I selected "No" to trying the beta download experience (as that just redirected me to the Student page for Maya), typed "Maya 2019", selected "I am a student or educator", and although it said it recommended I download my product through the educational community, it still gave me the option "Continue to download in AVA", and then I was able to click "Browser Download".
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