Fwd: System Analyst

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Rajeev Wankar

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Apr 16, 2018, 12:49:34 PM4/16/18
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---------- Forwarded message ----------
From: Dr. Atul Negi, <atul...@gmail.com>
Date: Mon, Apr 16, 2018 at 9:06 PM
Subject: Fwd: System Analyst
To: Rajeev Wankar <rajeev...@gmail.com>


Please forward to those interested. 

---------- Forwarded message ---------
From: EzeSoftware <con...@atul.negi.smtpinfinity.com>
Date: Mon, Apr 16, 2018, 19:40
Subject: System Analyst
To: <atul...@gmail.com>


JOB DESCRIPTION
Eze Software Group (Eze Software) is expanding our Client Services Team in Hyderabad! We will have over 150 employees in Product Development and Client Service in 2017 with over 1000 employees worldwide and we are looking for top-talent to help us make our mark.

This is a unique opportunity to join an emerging team, and be the first to support our globally diverse clients from this, our newest location! Must be tech-savvy, able to work in a fast-paced environment and eager to take on new responsibilities and knowledge.

Eze Software Group (Eze Software) is seeking an experienced Senior Systems Solutions Analyst to join the Systems Solutions team. We are looking for an organized individual that can coordinate with a variety of teams, communicate with technical staff, and drive IT & Software solutions to completion.

Senior Systems Analysts on the Systems Solutions team are responsible for proactively monitoring our software applications running within hundreds of client enterprise environments. To deliver on our charter, we escalate and resolve critical alerts and issues while utilizing custom internally developed, as well as industry standard, monitoring tools and platforms that provide real-time insight into our global client base. Functions that we monitor include our proprietary file transfer / scheduling platforms, Data Services, and the industry standardized FIX protocol. Application errors, events and conditions are alerted through our Sentry platform; FIX connectivity and messages are actioned immediately by our real-time globally dispersed monitoring platform directly connecting our team to client IT environments. There are many touch points across the Eze application suite, and Systems Analysts are critical in maintaining consistency, accuracy and availability for our clients across global trading markets.

Delivering on our mission to provide point-in-time proactive insight is paramount to the overall success of the Solutions model. In doing so, Systems Solutions escalates as well as resolves. Collaboration and teamwork contribute greatly to the reward and satisfaction of our role.


Top Monitoring Responsibilities:
Our Internal tool is a secure data aggregation, file transfer/transformation and scheduling service that interconnects 3rd party and Eze internal systems together to perform various functions. It also allows for the import/export of large amounts of data; transformation of file formats for compatible use with our OMS or 3rd party systems; and the scheduling and customization of a multitude of processes used to intake finalized trade data and start of day positions. Systems Analysts monitor all aspects of these processes for all clients

Systems Analysts monitor FIX messages and line connectivity for all clients. FIX messages have inbound and outbound flows, and our team makes sure that we resolve or escalate, based on type, any alert processed through our monitoring console


Job Functions:
Proactively monitor and fix all the client based environments
Makes sure that the environment is up and running before and after the exchanges of the regions APAC, EMEA and NOAM opens and closes respectively
Makes sure FIX connectivity is up and running
Coordinates and leads selected client communications (phone, email) to gather requirements, discuss technical configuration options and provide status updates
Escalate and resolve critical alerts and issues
Actively engage with stakeholders to identify areas of inefficiency and improve internal team processes
Help develop repeatable implementation plans to consistently and efficiently deliver against company, team, and individual goals critical to various projects
Establish a strong relationship with internal and external clients
Serve as a knowledge resource to immediate team members
Assist with escalated inquired both internal and external
Ability to work collaboratively with Engagement Managers and Client Success Managers

Qualifications:
Bachelors degree required
5-8 years of professional experience in either a financial services or technology support role preferred
Experience and strong understanding of the Investment Lifecycle with a focus on front/middle/back-office operations
Working knowledge of domestic and international equity, fixed income, and derivative products
Demonstrated Problem Tickets/Projects management and organizational skills; must have the ability to prioritize and manage multiple Tickets/Projects effectively in a fast-paced environment
Must have analytical thinking and problem solving abilities
Exceptional written and verbal communication skills required
Effective communication skills to set internal and external expectations
Working knowledge of relational databases, Windows server environments and experience learning new technical tools
Client Services function works in shifts to support our stakeholders 24x6, for all the days in a calendar year. The working hours, number of working days in a week, weekly - off will depend upon the requirements of the function. Our team members work a standard 40 hours per week excluding a daily lunch/dinner break of one hour

Benefits:
Compensation includes a competitive base salary & excellent benefits.



Salary: INR 6,00,000 - 14,00,000 P.A.
Industry: IT-Software / Software Services
Functional Area: IT Software - Other
Role Category: Programming & Design
Role: System Analyst
Employment Type: Permanent Job, Full Time
Keyskills:
Monitoring ToolsTechincal TroubleshootingITILSQLApplication Supportclient supportprocess improvementsautomation
COMPANY PROFILE
EzeSoftware India Private Limited
Eze Software Group is a premier provider of global investment technology to support the front, middle and back office. The Eze Software Investment Suite addresses the core business needs of the asset management community, including Order Management, Trade Execution & Analytics, Portfolio Analytics & Modeling, Compliance & Regulatory Reporting, Commission Management, Data Management and Portfolio Accounting.

Eze Software partners with more than 2,000 buy-and sell-side institutions in 30 countries across North and South America, EMEA, and Asia Pacific. Clients include hedge funds, institutional asset managers, mutual funds, pension funds, endowments, family offices, wealth managers, and broker-dealers across a range of strategies, investment products, and asset classes. Based in Boston, Eze Software employs more than 1,000 associates in 13 offices worldwide.
CONTACT DETAILS
Recruiter Name:Ms. Vasantha

Contact Company:EzeSoftware India Private Limited



--
डॉ. राजीव वणकर, प्रोफेसर
संगणक एंव सूचना विज्ञान शाला, हैदराबाद विश्वविद्यालय एवं
अध्यक्ष, नियोजन मार्गदर्शन एवं सलाहकार ब्यूरो, है.वि.
डाकघर: केन्द्रीय विश्वविद्यालय हैदराबाद, भारत ५०००४६
फ़ोन: 91-40-23134107 (कार्य), 23032057 (निवास)

Dr. Rajeev Wankar, Professor
School of Computer and Information Sciences, University of Hyderabad, &
Chairman, Placement Guidance and Advisory Bureau, UoH
P.O. Central University Hyderabad, India 
Ph. 91-40-23134107(Work), 23032057(Residence)

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