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napster???
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tom
Aug 2, 2000, 3:00:00 AM8/2/00
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We need a napster type program so we can share all of our manuals and
diagrams. All it would take would be a concerted effort to scan these
documents on a regular basis.
diagrams. All it would take would be a concerted effort to scan these
documents on a regular basis.
Steve Grega
Aug 2, 2000, 3:00:00 AM8/2/00
to
it seems to be a good idea, (I like it)
some new RCA stuff is on the CDROM, does anybody know what is the situation
with the rest ?
some new RCA stuff is on the CDROM, does anybody know what is the situation
with the rest ?
St
tom wrote in message ...
Steve Grega
Aug 2, 2000, 3:00:00 AM8/2/00
to
one problem:
what about the copyright?
what about the copyright?
Chris Mann
Aug 2, 2000, 3:00:00 AM8/2/00
to
Philips is also on CD. The copyright issue can get interesting, though.
Since a service manual or schematic is mainly used for repair purposes, it
would seem to me that this would benefit the manufacturer of the unit. Many
manufacturers are discontinuing service support of their product forcing the
service tech to wing it. Because of the complexity involved and customized
chip sets the resulting repair can impair the quality of the output
(picture, sound, etc.) making the manufacturer look bad. I've experienced
this with NEC and Hitachi. Excellent units when working but when they do go
down it can be a nightmare. Try getting any type of service info or
assistance from these companies. Quite often when a customers unit that
costs a premium price goes down, they want it repaired and returned
immediately. I tell the customer that the manufacturer won't support us in
servicing the product. They contact the manufacturer to confirm this and to
find out that there are only 1 or 2 facilities in the entire country
authorized to repair the equipment. Since there is no local support for the
product and they desperately need it yesterday, they will usually go out and
purchase something else. When I get asked which equivalent equipment to
purchase which can be supported locally NEC and Hitachi are not considered.
We service some hospitals which this had already happened. One that stands
out is when a hospital took a direct lightning hit. Virtually all of their
monitors were Hitachi. They are now Sony. If there were such a site or
program, that hospital would have had their Hitachi equipment repaired and
back within a week and Hitachi would have retained this customer and their
reputation.
Since a service manual or schematic is mainly used for repair purposes, it
would seem to me that this would benefit the manufacturer of the unit. Many
manufacturers are discontinuing service support of their product forcing the
service tech to wing it. Because of the complexity involved and customized
chip sets the resulting repair can impair the quality of the output
(picture, sound, etc.) making the manufacturer look bad. I've experienced
this with NEC and Hitachi. Excellent units when working but when they do go
down it can be a nightmare. Try getting any type of service info or
assistance from these companies. Quite often when a customers unit that
costs a premium price goes down, they want it repaired and returned
immediately. I tell the customer that the manufacturer won't support us in
servicing the product. They contact the manufacturer to confirm this and to
find out that there are only 1 or 2 facilities in the entire country
authorized to repair the equipment. Since there is no local support for the
product and they desperately need it yesterday, they will usually go out and
purchase something else. When I get asked which equivalent equipment to
purchase which can be supported locally NEC and Hitachi are not considered.
We service some hospitals which this had already happened. One that stands
out is when a hospital took a direct lightning hit. Virtually all of their
monitors were Hitachi. They are now Sony. If there were such a site or
program, that hospital would have had their Hitachi equipment repaired and
back within a week and Hitachi would have retained this customer and their
reputation.
"Steve Grega" <john...@home.com> wrote in message
news:xJXh5.102863$8u4.1...@news1.rdc1.bc.home.com...
Andy Cuffe
Aug 2, 2000, 3:00:00 AM8/2/00
to
Chris Mann wrote:
>
> Philips is also on CD. The copyright issue can get interesting, though.
> Since a service manual or schematic is mainly used for repair purposes, it
> would seem to me that this would benefit the manufacturer of the unit.
>
> Philips is also on CD. The copyright issue can get interesting, though.
> Since a service manual or schematic is mainly used for repair purposes, it
> would seem to me that this would benefit the manufacturer of the unit.
Actually, manufacturers want to DISCOURAGE repairing their products. A
repaired product is a lost sale. By making things factory service only,
or exchange only, they can directly control the life span of the
product. When they want to increase 27" TV sales, all they have to do
is to stop accepting a certain number of old models for service. This
has already happened with computer monitors. Even if you can figure out
the problem without a schematic and find a source for parts, there is no
way to make even the most basic adjustment without software that's
either too expensive, or not even available.
--
Andy Cuffe
balt...@psu.edu
Chris Mann
Aug 4, 2000, 3:00:00 AM8/4/00
to
In my opinion, anything under 17" is disposable. There are still 17" units
that are repairable and just about anything bigger is definitely repairable.
The Hitachi monitors I mentioned are not cheap (more than $1200.00) and
therefore not disposable and some carry certifications that most don't, like
being used in hospitals. Fortunately, Sony makes some monitors with the same
specs and certs and and will offer service support for just about any of
their higher end equipment. Hitachi's response is to send it to
Massachusettes or California and wait a week or two or three.
that are repairable and just about anything bigger is definitely repairable.
The Hitachi monitors I mentioned are not cheap (more than $1200.00) and
therefore not disposable and some carry certifications that most don't, like
being used in hospitals. Fortunately, Sony makes some monitors with the same
specs and certs and and will offer service support for just about any of
their higher end equipment. Hitachi's response is to send it to
Massachusettes or California and wait a week or two or three.
"Andy Cuffe" <balt...@psu.edu> wrote in message
news:3988E1...@psu.edu...
James Sweet
Aug 4, 2000, 3:00:00 AM8/4/00
to
Oh I still fix 14"s and 15"s once in a while, they're usually so easy,
as a hobby it's not bad.
as a hobby it's not bad.
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