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HELP! Sony TV Screen Tilts

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Dog Catcher

unread,
Mar 19, 1997, 3:00:00 AM3/19/97
to James F. Spencer

James F. Spencer wrote:
>
> I just bought a new 27KVS35 model TV and it is near perfect.
> My only gripe is that the linearity along the bottom is slanted
> slightly upward. Only really noticable with a caption along the whole
> bottom such as a shopping channel, or a news program.
> My question is there a adjustment to square up the bottom like the
> tilt function on a computer monitor? If I could just tilt down the
> right corner a touch if would not be a minor annoyance.
> I know how to get into the service mode but do not want to mess with
> anything unless I have complete instructions. Please tell me this is
> a easy fix, I really do not want to lug this 95 lb thing up 2 flights of
> stairs to return, may just live with it. Is this a common problem with Sony's?
> It would be nice to fix but as stated above it is not a major problem.
> Thanks in advance for your opinion and time.
> Jim
Jim: The deflection Yoke is "tipped". If it is new call and have a tech
straighten it for you. The Mnfr warranty should cover such an
adjustment. I do not recommend anyone other than a professional to
attempt this adjustment.
--
Bill A. (BA)

James F. Spencer

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Mar 19, 1997, 3:00:00 AM3/19/97
to

James F. Spencer

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Mar 20, 1997, 3:00:00 AM3/20/97
to

Ron Freeman wrote:
>
> Dog Catcher wrote:
> > Jim: The deflection Yoke is "tipped". If it is new call and have a tech
> > straighten it for you. The Mnfr warranty should cover such an
> > adjustment. I do not recommend anyone other than a professional to
> > attempt this adjustment.
> > --
> > Bill A. (BA)
>
> Bill - if the top and sides are ok, still think the yoke is tilted? Sony
> service should take care of this, but often customers have higher
> expectations of performance than is warranted. This is an in-home
> service job, so carrying it around is required.
>
> Ron

Ron and Bill,

Thanks for your replies.
The top and sides do seem to be OK, it seems that just the bottom
is a little tilted upward. About 1/4-1/2 inch from left to right.

Went to Best Buy today and some of the TV's that were playing a laser
disc movie looked like mine, the bottom of the letterbox movie tilted
slightly upward on 2 or 3 of the sets, especially the Sony. I just noticed
that even the volume green level is tilted slightly upward, would the
on screen controls still indicate the yoke? Is not there some remote
command in the service mode that could fix this minor linearity problem?

Bill, when you say in-home service job and then say carrying it around is
required which do you mean? Is this worth getting fixed, don't want to mess
with it to acquire a more serious problem?

Thanks for your help, really do not want to lug this thing up 2 flights
of stairs to return if I don't have to so your suggestions are appreciated.

Best Regards,
Jim

Ron Freeman

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Mar 20, 1997, 3:00:00 AM3/20/97
to

Dog Catcher

unread,
Mar 20, 1997, 3:00:00 AM3/20/97
to James F. Spencer

James F. Spencer wrote:
> Ron and Bill,
>
> Thanks for your replies.
> The top and sides do seem to be OK, it seems that just the bottom
> is a little tilted upward. About 1/4-1/2 inch from left to right.
>
> Went to Best Buy today and some of the TV's that were playing a laser
> disc movie looked like mine, the bottom of the letterbox movie tilted
> slightly upward on 2 or 3 of the sets, especially the Sony. I just noticed
> that even the volume green level is tilted slightly upward, would the
> on screen controls still indicate the yoke? Is not there some remote
> command in the service mode that could fix this minor linearity problem?
>
> Bill, when you say in-home service job and then say carrying it around is
> required which do you mean? Is this worth getting fixed, don't want to mess
> with it to acquire a more serious problem?
>
> Thanks for your help, really do not want to lug this thing up 2 flights

> of stairs to return if I don't have to so your suggestions are appreciated.
>
> Best Regards,
> Jim
Jim: Ron is correct. If the sides and to seem to be o.k. it may not be
a tipped yoke, although I've adjusted several within the last 6 months
on the 27 inch and 32 inch Sonys. Ron mentioned "carrying it around is
required", but I do know that your unit has in-home service available.
Ron was also correct in reguards to perfection. It is true that we
don"t live in a perfect world. Still since it is under mnfr warranty
not a bad idea to have a tech take a looksie and tell you in person.
Good Luck Jim and also thanks for your opinion as well Ron!!
--
Bill A. (BA)

Mr. Caldwell

unread,
Mar 23, 1997, 3:00:00 AM3/23/97
to

"James F. Spencer" <js...@ix.netcom.com> wrote:

It should be simple to fix be a SONY service, ,maybe as easy as
accessing the factor menu or a minor yoke adjustment.

If they want to pull it have it replaced by the store if allow,
servicer should be able to do it inplace.


>I just bought a new 27KVS35 model TV and it is near perfect.
>My only gripe is that the linearity along the bottom is slanted
>slightly upward. Only really noticable with a caption along the whole
>bottom such as a shopping channel, or a news program.
>My question is there a adjustment to square up the bottom like the
>tilt function on a computer monitor? If I could just tilt down the
>right corner a touch if would not be a minor annoyance.
>I know how to get into the service mode but do not want to mess with
>anything unless I have complete instructions. Please tell me this is
>a easy fix, I really do not want to lug this 95 lb thing up 2 flights of
>stairs to return, may just live with it. Is this a common problem with Sony's?
>It would be nice to fix but as stated above it is not a major problem.
>Thanks in advance for your opinion and time.
>Jim
>

___
Real mail address: jcal...@iquest.net


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