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Samsungparts.com - J&J International
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legg
Mar 20, 2019, 8:15:00 AM3/20/19
to
Bit of a sob story.
Looking for a quick electronic format service manual last
Saturday - trying to complete a web purchase of that from
samsungparts.com when their microsoft e-commerce gui goes
bad ' cannot complete request' etc etc.
Send e-mail about this and get invoice for electronic format
plus shipping ($x2). No service manual file in mail. I query
further.
I need the manual that day. I get it after more searching,
that day.
Response later - they only ship electronic format on usb stick
or CD.
I tell them to keep their product and refund shipping costs
that were never intended in the original purchase.
They ship four days (two business) days later, anyways.
Samsungparts.com - J&J International - stay clear of these
jokers.
RL
Looking for a quick electronic format service manual last
Saturday - trying to complete a web purchase of that from
samsungparts.com when their microsoft e-commerce gui goes
bad ' cannot complete request' etc etc.
Send e-mail about this and get invoice for electronic format
plus shipping ($x2). No service manual file in mail. I query
further.
I need the manual that day. I get it after more searching,
that day.
Response later - they only ship electronic format on usb stick
or CD.
I tell them to keep their product and refund shipping costs
that were never intended in the original purchase.
They ship four days (two business) days later, anyways.
Samsungparts.com - J&J International - stay clear of these
jokers.
RL
legg
Mar 21, 2019, 9:08:29 AM3/21/19
to
reversed. No notice from J&J. Perhaps I was a little too hasty
in disparaging the organization. An odd mix of internet sales and
9-to-5. Microsoft e-commerce service also an unfortunate choice.
RL
>RL
Ron D.
Mar 21, 2019, 3:05:11 PM3/21/19
to
I had trouble with them too. I wanted a SM on CD and on USB (don't ask me why) They had essentially the same description but a different price. I got two SM's on USB. Getting the SM on CD to forever and a day.
Having general issues with Samsung too.
Having general issues with Samsung too.
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