>is not one one of them.
Putting on my marketeering hat... welcome to the brave new world of
modern consumer electronics. Everything you mention is quite real and
will become worse. You ask for reasons (not in any particular order):
1. Miniaturization has made devices more powerful, compact,
integrated, and smaller, which require specialized tools to repair.
The repair tools that I use today, did not exist 25 year ago.
2. Progress today is so quick and product lifetime so short, that it
is not unusual for 3 to 4 replacement products to be in the
development pipeline at the same time. If a problem is found with the
current product, you have only to wait one product cycle time (about 6
months) for the next product to hit the market and obsolete the
current product. With such a system, there's little or no incentive
for manufacturers to fix any problems with the current product.
3. The GUM (great unwashed masses) will pay for features and
functions, but expect bug fixes to be free. Since there's no revenue
in fixing bugs, manufacturers are reluctant to fix any problems unless
there's a product liability, safety, or class action issue involved.
4. Features and functions get added faster than bugs get fixed. The
result is a giant bloated pile of bugs. Eventually, the bloat reaches
some critical size, where no amount of added features or functions
will increase reliability or sales. At this time, the manufacturer
starts the learning curve over from scratch by embarrassing a new
technology, and we are blessed with a fresh class of problems to fix.
5. Standards and regulatory compliance have tended to make
competitive products quite similar. The only way to compete is on the
basis of price or proprietary enhancements. Competing on the basis of
price is a good way to kill the company as a race to the bottom. The
proprietary enhancements are where most of the repair problems lurk.
6. Many companies are structured for only one purpose... to make the
company sellable as a merger or acquisition. That means the company
needs to look good on the prospectus. Products with useful lives
measured in months are acceptable if the buyer doesn't notice the
problem. It's not unusually for the a buyer to kill a few products,
not because they are insufficiently profitable, but simply because
they don't work or are so unreliable that they are furiously failing.
7. Using simulation software, it is now possible to predict the
lifetime of specific electronic components operating under known
conditions. For example, the lifetime of electrolyics can be
estimated:
<
http://www.illinoiscapacitor.com/tech-center/life-calculators.aspx>
The current thinking is that if a component lasts longer than the
warranty period, it is over designed. Over design costs money, so the
engineer is told to use a LESS reliable component in it's place, with
the eventual goal to make have all the components fail at the same
time, just after the warranty expires. When I try to fix the usual
bulging electrolytic capacitors in such a product, I don't find one or
two that can economically be replaced, but dozens, which cost too much
repair time to be economical.
8. Component manufacturers cannot economically stock and produce
repair parts forever. Eventually, most devices are no longer used in
new designs, making them end-of-life, legacy, or obsolete components.
Finding these parts for repairing old units can be difficult,
expensive, or both. I find myself buying from component cannibals on
eBay far too often.
9. The useful life of many products are intentionally limited by
corporate policy. For example, Apple has declared that anything older
than 5 years is a "vintage" product. Anything over 7 years is
"obsolete".
<
https://support.apple.com/en-us/HT201624>
After 5 years, even Apple service centers cannot obtain parts from
Apple. These service centers are required by Apple to use only new
parts for repairs and therefore cannot scrap old boards or buy from
the eBay component cannibals.
10. Many devices require specialized test fixtures and alignment jigs
in order to do a proper repair. Some of these can be cloned, but in
general, they have to factory calibrated. When a company decides to
no longer "support" a product, all it has to do is scrap the test and
alignment fixtures, and it can't be repaired, even by the factory.
11. Many designs are sufficiently complex, esoteric (weird), and
undocumented, that it requires an expert with long term experience to
perform repairs. When that person retires or dies, the product dies
with them. I've been on mailing lists and forums, where the sum total
of the collective product knowledge was in the mind of one person.
12. The low price of new products versus the cost of repair has made
it more economical to purchase a new product than to repair an old
product. In computahs, todays customers will buy a new machine if the
cost of repair is greater than about 60% of the cost of repair. The
worst case is the local county administration, which fired their
in-house IT and repair department, and will replace a broken machine
if the cost is more than about 20% of the cost of a new machine. The
local recycler often gets 3 year old Dell and HP desktops, with
nothing much wrong. I must admit that this derangement is better for
the country than when they were repairing machines, which tended to
promote perpetual obsolescence. It was not unusual to see Windoze 3.1
machines well into the 21st century.
13. Recycling programs have tended to promote replacement instead of
repair.
<
https://www.ifixit.com/Manifesto>
Recycling (tossing) old machines is now considered a good thing, while
repair is perceived as collecting junk.
14. Some manufacturers have intentionally designed products that are
difficult or impossible to repair. Apple didn't win any awards for
filling their MacBooks with tar for securing batteries. Essentially,
it's now a throw away product with a 5.000 year life.
15. With short product lifetimes, most manufacturers cut corners on
documentation. Nobody reads the instructions anyway. I suspect that
without the pile of legal documents, warranty disclaimers, and read me
first documents, the new product boxes would not have any paperwork
included. Conspicuously missing is any repair documentation. Dell,
HP, and Lenovo are some of the few that include disassembly
instructions. However, I still find myself looking on Youtube or
iFixit for model specific disassembly instructions:
<
https://www.ifixit.com/Guide>
Oops... gotta run...