The problem I'm referring to is the models with a water flow sensor
containing a reed switch to detect the rotor moving. The reed switches
are soldered on to a rigid PCB with no provision for thermal expansion,
so depending on the ambient temperature at the time it was soldered, a
temperature excursion or/combined-with a slight shock cracks the glass
at one end, and the reed becomes unreliable. It might be always on,
always off, or might work normally. It might work at some ambient
temperature and not at others. It will probably pass factory QA, under
the same climate conditions where it was manufactured, but become
unreliable as soon as the machine is put on a truck or a boat.
The effect of intermittently reporting water flow problems is very hard
for service techs to diagnose. In our case the dishwasher is in a rental
and we live in another city, so I wasn't there to chase it down myself -
but it caused us dramas multiple times with tenants complaining about
flakey behaviour. There are many reports online of the same kind of
failure, and no clear "here's what's wrong, here's how to fix it" - so I
know this is not just a one-off issue with our unit.
All for not soldering the damn thing down with a tiny allowance for
thermal expansion. Now that I've fixed it, I'm sure the washer will be
good for ten years. But this was just to point out that 99% good
reliable engineering is still 1% unreliable, and that can spoil the
whole party.
Clifford Heath