You have probably put the scope into "Delayed Scan" mode, where the
lower half of the window shows a magnified view of a portion of the
full sweep. You might have gotten into this mode via the horizontal
menu (press horizontal MENU, then select Delayed and then On) or by
pressing the horizontal scale button. The latter is probably quite
easy to do by accident.
You can turn this mode back off via the menu, and (I assume) by
pressing the horizontal scale button a second time.
There's also a split-screen mode if the FFT feature is enabled, but
that doesn't sound like what you're seeing.
I don't see a complete "system reset" feature anywhere in the manual;
I might be missing it. If it's there it's probably buried in the
"Utility" menus somewhere.