Not able to see custom , SDMS and user folder after installing Zope server in Schedulix 2.7

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salonimi...@gmail.com

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Aug 11, 2021, 10:30:56 AMAug 11
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Hi Ronald,

We have insalled Zope 2 server and performed steps till below-

1.   Install the schedulix GUI components

 Zope installation has to be extended with several modules before the schedulix GUI components can be installed.

$ cd $HOME/schedulixweb

(Note: this schedulixwebfolder is responsible for Zope installation)

$ mkdir Extensions

$ cd Extensions

$ ln -s /retail/schedulix/zope/*.py .

$ cd ../Products

$ ln -s /retail/schedulix/zope/BICsuiteSubmitMemory .

$ cd ../import

 $ ln -s /retail/schedulix/zope/SDMS.zexp . 

$HOME/schedulixweb/bin/zopectl start 

Schedulix.PNG

we are not able to see custom , SDMS and user folder.

Also, getting the below error but we do have SDMS file exists-

Site Error

An error was encountered while publishing this resource.

Error Type: BadRequest
Error Value: File does not exist: SDMS.zexp

Troubleshooting Suggestions

  • The URL may be incorrect.
  • The parameters passed to this resource may be incorrect.
  • A resource that this resource relies on may be encountering an error.

For more detailed information about the error, please refer to the error log.

If the error persists please contact the site maintainer. Thank you for your patience.   

Could you please help.

Thank you,

Saloni

salonimi...@gmail.com

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Aug 12, 2021, 2:16:09 AMAug 12
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Hi Ronald,

Could you please reply back on this.

Thank you,
Saloni

Dieter Stubler

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Aug 12, 2021, 3:20:51 AMAug 12
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Hi Saloni,

Did you follow the installation guide step by step ?

You have to import the SDMS.zexp using the Zope management interface and then follow the installation guide on how to copy the User and Custom Folder from SDMS/install.

Regards
Dieter

salonimi...@gmail.com

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Aug 12, 2021, 4:28:03 AMAug 12
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Hi Dieter,

We have performed the below steps-

image_2021_08_12T08_20_21_043Z.png


After that we are not able to see USers and custom folder in GUI. and getting below error after clicking on Import/Export-

Site Error

An error was encountered while publishing this resource.

Error Type: BadRequest
Error Value: The id "SDMS" is invalid - it is already in use.

Troubleshooting Suggestions

  • The URL may be incorrect.
  • The parameters passed to this resource may be incorrect.
  • A resource that this resource relies on may be encountering an error.

For more detailed information about the error, please refer to the error log.

If the error persists please contact the site maintainer. Thank you for your patience.   


Also, please find the attached log file.

Thank you,
Saloni
event.log

Dieter Stubler

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Aug 12, 2021, 5:07:29 AMAug 12
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Hello,

as already said, please follow the installation guide instructions.
Seems that you already imported the SDMS.zexp and it should be visible in the management interface.
After that you have to copy the Custom and User Folder from SDMS/Install the folder SDMS resides in as stated in the installation guide.

Regards
Dieter

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