Intellok Safe Keypad Replacement

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Florencia Abila

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Aug 3, 2024, 10:37:29 AM8/3/24

to scalreiscaliz

It is important to try this step first, even if your keypad beeps and lights up as normal. There may be enough power in the batteries to operate the keypad, but not enough to completely retract the boltwork.

Many safes go into penalty lockout mode if too many wrong codes are entered. Depending on the type of keypad, it typically emits a rapid series of beeps. If this happens, wait 10 to 20 minutes, and try again.

Steve,
If it has a mechanical lock (No buttons or keypad but has a mechanical 100 number dial) on it turn the dial five complete rotations in either direction. Next, turn the dial counterclockwise (left) three revolutions and stop with the first number comes to the index mark on the fourth rotation.
Turn the dial clockwise (right) passing the second number twice and stop when it comes to the index mark on the third revolution.
Turn the dial counterclockwise (left) passing the third number once and stop when it comes to the index mark on the second revolution.
Now turn the dial clockwise (right) and the dial should come to a dead stop.
you should then be able to turn the handle of your safe and open your door.

I suggest contacting the manufacturer of your safe to see if there is a manufacturer approved troubleshooting document available or if your safe is still under warranty.
It may be that there is debris in your lock and could be as simple as vacuuming the keyway out to clean out debris. If there is a lock failure, you will need to locate a reputable safe technician in your area.
Safe technicians can be found searched for at , , or

Richard,
I suggest contacting a local reputable safe technician in your area to help you with your problem.
You can do so by checking or and using their search tools, should be able to find someone near you able to help.

Hi,
I need to change the batteries of our safe, but I cannot remove them by opening the keypad. Seems they need to be replaced from inside the door.It is a Fier Fyter from Costco. Should I call a technician or is there an easier solution?
Thanks for your help!
Elsa

Elsa,
I would suggest contacting COSTCO and see if there is a warranty or if they have the contact information for the manufacturer. You may also want to go to or and using their search tools, should be able to find someone near you able to help.

I called stack on customer service and they walked me through the problem. The black piece on the motherboard was loose which causes only one Or two buttons to work. They sent me all new parts for free and works perfect. I would just call them and they will help u out.

Thanks alot. I lef it alone awhile after messing with the wires and it wasnt doing anything and went back about an hour later now its fine. I guess it was a loose connection and it needed time to reset lol. Glad it also came with keys.

Also, there is a motherboard inside the safe so u would have to open the safe to even get to the motherboard. Check all the connections and pull out the ribbon from the key pad from the circuit board and then plug it back in. Usually comes loose

Call the company is the best option you have and have then figure it out. Always try the battery and unplug what u can and reset it. If not call the company and they could either send somebody to help u out or even send u new parts to get in the safe

I have a Patriot safe that I bought from a guy that buys Estate sales. He did not have the keys nor the numbers for the key pad.so I got it for a great price. Well after getting it home I find out Patriot Safes are out of buisness now. What do I do?

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We have many safe parts and accessories that are not listed here on the web site. If you are looking for something specific to Gardall or American Security safes, and do not find it listed, please give us a call!

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Electronic locks are very easy to work with when changing a combination/code. they are designed to be very user-friendly and you can easily change the code whenever you want to whatever new 6 digit code you want. Plus, you won't void the warranty if you change the code on an electronic lock.

The Scanlogic Basic has both a push button keypad and a biometric (fingerprint) reader, and can have up to 3 separate users with their own codes and fingerprints. Each user can have 1 keypad code and up to 5 fingerprints enrolled. The first part of this section is for changing the keypad code for each user, and adding User1 and User2. The second part is for adding fingerprints.

It is recommended that you open the safe door and turn the handle, throwing the bolts out and locking the door in the open position. Is case anything goes wrong, at least the door will be open and the problem with be much easier to fix.

It's recommended that you open the safe door and turn the handle, throwing the bolts out and locking the door in the open position. In case anything goes wrong, at least the door will be open and the problem will be much easier to fix.

It's recommended that you open the safe door and turn the handle to the left, throwing the bolts out and locking the door in the open position. In case anything goes wrong, at least the door will be open and the problem will be much easier to fix.

Changing the combination on most electronic locks is relatively easy, but if you do have questions about any of these locks, you can contact the dealer that sold you the safe and they'll be happy to help.