Captcha image broken

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Thomas Etterlin

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Feb 10, 2020, 5:57:09 AM2/10/20
to scalismo-faces
The Captcha image on https://faces.dmi.unibas.ch/bfm/index.php?nav=1-2&id=downloads seems to be broken. (Opera, Chrome, Firefox).

Andreas Forster

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Feb 10, 2020, 6:50:46 AM2/10/20
to scalismo-faces
Thank you for reporting this problem. I can confirm that it is currently broken. I will investigate this issue.

Best, Andreas

Andreas Forster

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Feb 10, 2020, 11:05:47 AM2/10/20
to scalismo-faces
The download should now be working again.

Best, Andreas

Bernhard Egger

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Feb 10, 2020, 2:39:55 PM2/10/20
to Andreas Forster, scalismo-faces
Hi,

the download of the Basel Face Model 2009 still doesn't work
After submitting the form I get

HTTP ERROR 500

Best
Bernhard

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Andreas Forster

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Feb 11, 2020, 4:34:56 AM2/11/20
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Hi,

we can not reproduce the error you report on our site. But we are still investigating the problem.

Best, Andreas


On Monday, February 10, 2020 at 8:39:55 PM UTC+1, Bernhard Egger wrote:
Hi,

the download of the Basel Face Model 2009 still doesn't work
After submitting the form I get

HTTP ERROR 500

Best
Bernhard

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0 1 0
0 0 1
1 1 1


On Mon, Feb 10, 2020 at 11:05 AM Andreas Forster wrote:
The download should now be working again.

Best, Andreas

On Monday, February 10, 2020 at 12:50:46 PM UTC+1, Andreas Forster wrote:
Thank you for reporting this problem. I can confirm that it is currently broken. I will investigate this issue.

Best, Andreas

On Monday, February 10, 2020 at 11:57:09 AM UTC+1, Thomas Etterlin wrote:
The Captcha image on https://faces.dmi.unibas.ch/bfm/index.php?nav=1-2&id=downloads seems to be broken. (Opera, Chrome, Firefox).

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Thomas Etterlin

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Feb 11, 2020, 4:53:09 AM2/11/20
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Hi all,

I can confirm the error Bernhard got.

Best, Thomas
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Adrian Fernandez

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Feb 11, 2020, 5:37:02 AM2/11/20
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Hi everyone,

I confirm the same behaviour as Bernhard reported, with all the BFM downloads requiring a captcha.

Have a nice day,

Adrian

Bernhard Egger

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Feb 11, 2020, 10:04:45 AM2/11/20
to Adrian Fernandez, scalismo-faces
Hi Everyone,

it seems to work for me now. Adrian, can you check?

Best
Bernhard
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0 0 1
1 1 1

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Adrian Fernandez

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Feb 11, 2020, 10:06:56 AM2/11/20
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Checked and working on my end!

Thanks

Andreas Forster

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Feb 11, 2020, 10:09:36 AM2/11/20
to Adrian Fernandez, scalismo-faces
Glad that it is working again and our server is working properly again after the update.

Best, Andreas

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Dr. Andreas Morel-Forster
Departement Mathematik und Informatik
Spiegelgasse 1
CH-4051 Basel
PHONE: +41 61 207 05 52
MAIL: Andreas.Forster@unibas.ch
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Thomas Etterlin

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Feb 12, 2020, 3:02:34 AM2/12/20
to scalismo-faces
I also get a HTTP 500 error for the 2017 model: https://faces.dmi.unibas.ch/bfm/bfm2017.html 


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*****************************************
Dr. Andreas Morel-Forster
Departement Mathematik und Informatik
Spiegelgasse 1
CH-4051 Basel
PHONE: +41 61 207 05 52
MAIL: Andreas...@unibas.ch
*****************************************

Andreas Forster

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Feb 17, 2020, 3:39:11 AM2/17/20
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The issues are solved already for a few days and no more complaints reached us. So the download should now again work for everybody.

Thank you all for reporting and helping debugging the issues.

Best, Andreas
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