FRAUDULENT SMS - DO NOT DISTURB REGISTRY
arif....@sbi.co.in
TRAI warns customers of fraudulent SMSes
Girja Shankar Kaura The Tribune News Service Published on September 30, 2011
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New Delhi, September 29: The Telecom Regulatory Authority of India (TRAI) has warned mobile telecom subscribers of unscrupulous telemarketers trying to wriggle past the latest ban on pesky calls and messages.
The regulator has said that telemarketers are sending fraudulent SMSes to customers registered on National Customer Preference Register (NCPR) to de-register themselves from the service, if they want to receive messages from important service providers like banks, airlines, schools and some other categories like social networking sites, directory services, electronic recharges and e-ticketing services etc.
“Customers are requested to be aware of such messages which are apparently based on misunderstanding of the regulations and customers already registered on NCPR are requested to not deregister,” TRAI said.
It added that it was open to the Authority to notify further categories, as and when warranted. While launching the countrywide ban on Tuesday, TRAI had sought to put a limit of 100 SMSes per day per SIM card for all customers. This was meant to ensure that telemarketers, especially, the unregistered ones do not carry on sending unsolicited commercial SMSes.
“Concerns have been raised that such provisions will impact flow of transactional messages such as from a bank to its customers or from Airlines to its passengers, and likewise from the schools to the students/ parents. This concern is misplaced. Under the Regulation, such messages are classified as Transactional messages and the limit of 100 SMS does not apply to the Transaction messages,” TRAI said.
It said that the time restriction of 9 pm to 9 am does not relate to the transactional messages which can be sent at any time. The regulator has also said it was planning to introduce termination charges of five paise for every commercial text message.
Beware Telemarketers are sending fraudulent SMSes to customers registered on National Customer Preference Register (NCPR) to de-register themselves from the service, if they want to receive messages from important service providers like banks, airlines etc. |
Md. Arif Sayeed | Management Executive ,
State Bank of India | Local Head Office ,
Samriddhi Bhawan | 1 Strand Road | Kolkata ,
M +91 97481 72205 | E arif....@sbi.co.in ,
http://www.sbi.co.in |
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