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Beatrix Gerke

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Aug 3, 2024, 4:16:22 PM8/3/24
to saynasitro

Embedded videos will not play with Impress V7 on Windows 10 Home. This is not a new problem. Actually they play correctly if you select the slide, then use Shift-F5 to start the presentation at that point. However if you start the presentation anywhere before that, the sound is OK, but only a still shot instead of the video.

More information: if the slide containing the video is selected before pressing F5, then although it starts at the beginning of the presentation, the video plays OK when that slide is reached. However if any other slide is selected before F5 is pressed, the video shows the still shot behaviour.

Same problem for me. Also when I do not embed the video (Insert video and select link) the same problem happens. Tried it on different computers and still the same problem. Only solution: select the slide with a video and click F5 or shift F5.

Ever since I installed Windows 11 in mid July after joining Windows Insider Program I've experienced severe lags while watching any types of videos whether it's Youtube player or .mkv files. Usually after around a minute the video would be super laggy (audio works fine) or will stop altogether (audio is fine as well). It doesn't affect any other software including games, only videos. Task manager doesn't show any spikes of CPU, GPU or RAM usage.

@imhereforonequestion Hey, are you by chance using a soundbar that you're passing your video through? I am, and I wonder if that is the issue--like, maybe Windows 11 is handling the bandwidth differently or something?

@imhereforonequestion I have been suffering the same problem for some time now. When playback of any video be it online or locally stored, there would be what I could only discern as video lag or buffering for up to 15 to 30 seconds. After the initial buffering everything would be fine. Not really a big deal but very annoying to say the least. After many hours of research and troubleshooting it found that the culprit was the RealTek audio driver. Start by uninstalling that driver and locating the correct Intel audio device driver and installing that. After doing this I've had no further problems with any video playback.

Environment: ThinkPad L15 AMD Ryzen 16GB Windows 11 Pro 64-bit, Chrome (both fully updated.) I haven't tried another browser because things get goofy whenever I do (I've run into this with Firefox and AVG Secure Browser.)

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with getting videos to play. It is likely your internet browser and we recommend clearing the cache and cookies or trying another browser.

If that doesn't work, have you tried a difference device, browser, or network? If it isn't playing on anything there is a good likelihood that the links are bad are the videos themselves corrupt. Your teacher or canvas support would be able to confirm this for you. Hopefully this helps

This bug is almost a year old... Happens on some Win computers (not on every one) and is caused by some corruption during conversion of photos and videos. No solution I've seen so far except clean Windows install... Best I can offer is to use third-party converters after the transfer.

Regarding the bug -- weird actually, I've seen at least 2 cases where this solved the issue. There was another bug with exporting videos over 4 GB actually. If this is your case then no, no solution at all :D

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