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Please review our response to your request. |
| Information regarding your support request |
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Our support staff has responded to your request, details of which are described below:
| Discussion Notes |
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| Support Staff Response | Dear valued customer
We have completed your website migration!
We want to give you the opportunity to test the migrated site to ensure it is functioning properly before making the site live. You must update DNS to make the migrated site live (instructions below).
Previewing the site:
You can test the site out by editing your local hosts file. Add the following entry to your hosts file and save your changes:
23.229.187.40 new.arrowak.net
Host file paths for popular operating systems:
- Mac: /private/etc/hosts
- Windows 7/8/10/Vista/XP/etc: c:\windows\system32\drivers\etc\hosts
Making the site live:
Once you are ready to make the migrated site LIVE, you will need to remove the entry from your hosts file and point the DNS to your destination server. The easiest method is to update the A record IP address for your domain.
IP Address: 23.229.187.40
WARNING: If you do not update DNS and continue to make changes to your website, the changes will not carry over to your new hosting.
Any DNS changes you make can take up to 48 hours to reflect on the Internet. Be sure to remove the entry from your hosts file after you update DNS.
Due to the way that WordPress works, we have placed the following entry into your wp-config.php file for previewing purposes:
'/** CloudTech (Remove These Lines) **/'
define('WP_HOME','http://new.arrowak.net')
define('WP_SITEURL','http://new.arrowak.net')
Please remove this entry from the wp-config.php file when you are finalizing the site move to ensure that visitors are viewing the correct site.
If your site was migrated from another hosting plan with us, you will need to remove the domain from the old hosting plan before you can update the name on the new hosting plan.
Please contact us right away if you notice any issues with this migration. We will be unable to troubleshoot or provide assistance with issues that arise after 14 days from the migration completion date.
We value your business and hope you have a great day.
Best regards,
Marcus F.
Managed Services
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If you need further assistance with this matter, please contact customer service at +1 (480) 505-8877 and reference [Incident ID: 33178123].
To thank you for your business, take 20%* off your next new product order. Simply enter gdbbc687 in your shopping cart or mention the offer code when you call +1 (480) 505-8877.
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*Offer good towards new product purchases only and cannot be used on product renewals. Cannot be used in conjunction with any other offer, sale, discount or promotion. Not applicable to ICANN fees, taxes, transfers, premium domains, premium templates, cloud server plans, WP Premium Support services, any marketing or design services performed by our Professional Web Services team, gift cards or Trademark Holders/Priority Pre-registration or pre-registration fees. After the initial purchase term, discounted products will renew at the then-current renewal list price. Offer may be changed without notice.
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