Leica C Lux Firmware Update

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Ptolomeo Shop

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Aug 3, 2024, 5:28:24 PM8/3/24

to saureburkbox

Just went thru the update process apparently without any major issues (phew). My camera does not appear to have reset the counting scheme. Double phew??? I did not reformat the sd card prior to using the ios fotos app to perform the update. After firmware update image count continued sequentially starting with the number of last image taken prior to update +1. Seems like it is all copathetic. Did I do something wrong? I did save the profiles prior to starting.

Only unnerving part, at least for me, was when the data was being transferred from phone to q3, towards the end, when it appeared the new firmware had finished transferring, the iphone started to display something along the lines of "data transfer was not successful" "try again". I disregarded the warning. Specially, I was committed. The q3 was acting like everything is fine and proceeded to install the firmware. Which went on without a hitch.

I - being the inpatient type - updated via the app before reading any posts regarding image count and yes it did reset for me. It also resets all function buttons back to factory settings which is also a pain in the butt.

I had the same experience with an false error message. Then everything ok except the profiles which I have exported and imported , then they appeared in the settings but were non functioning. I had to reset them .

It is odd that for some, me included, the image counter remained intact and for others it has reset to zero. I didn't do anything other than save the profiles when prompted and let the install do its things. I thought I might get a prompt to turn the camera off and on again but it restarted automatically after a few seconds with a blank screen and then did the normal new camera start-up to set the language and time/timezone. I restored the profiles and it is as it was before doing the update.

Just did the update via de FOTOs app. I also got the error message on completion of the transfer stage and canceled the retry option. After that the camera installed the firmware and started up with the date and time set menu. The firmware version in the camera is reported as 2.0.3, as it should; however, the app still shows that a firmware update is available. After closing and re-opening the app the firmware notice is gone.

After restoring the profiles one glitch occurred immediately: the info bars were shown, while I had them switched off in the profiles. I had to switch off the info bars for shooting and playback mode and save the profile. To be done for each profile, not fun, but not a big deal either. So far, so good.

I have had my Leica Q3 for about a month. No issues, and I am enjoying the camera. Today I downloaded the firmware update after connecting the camera to the Fotos app. It was mid-download when the camera froze. I waited and waited but it was frozen and then turned off. I tried turning it off/on after it turned off, the camera is completely bricked. Doesn't make a noise, doesn't turn on. I've tried connecting it to the charger and nothing will turn it on. Any ideas what I can do? Is there a way to manually reset or am I just SOL?

How terribly frustrating! I thought I had bricked the cam updating with the FOTOS app to 1.2. Sat there for 15 minutes... just turned the cam off and luckily it came back to life. Vowed never to update with the App again.... only with the SD card.

I would also try taking the memory card out along with the battery. Then leave it for awhile. Then put in another memory card or reformat the existing one in your computer. Other than what has been suggested, if you are still unsuccessful then it is off to the service center. I've never called Leica service because I've never needed it. Good luck.

Have you tried copying the new firmware onto an SD card, put that in and see what happens? When you interrupted the download, the firmware was notr copied to the card in full and the firmware updater may still try to find the full version.

I know you hate to hear this, but EVERY camera brand out there that uses updatable firmware always cautions about the "full battery, and the never touch any buttons, as the camera will "brick" if it is interrupted. I'm betting that the only fix is a trip back to Leica, and a hard connection to their firmware system. Not saying it was anything you did, but something in that process hit a snag and shut itself down. It should be a simple turn-around for Leica to have you back and running. Good luck!

The camera "knows" what the battery level is, and it is totally in control of whether or not it will accept button presses so there is no reason that this should cause a crash. The iPhone, for example, will not let you update FW if the battery level is low when you start.

All true, I was just pointing out a few of the obvious possibilities. Remembering back in the day when Canon started putting out user installed updates. Fuji also had the same precautions listed. Like you say, we don't know what the cause may be, if we did, we could avoid it. The more I think about it, I wonder if just maybe the problem could have come about due to a glitch in the camera/iPhone connection path. Love to hear what Leica says about it after he gets the camera back.

Thank you all who gave advices yesterday. Of course it was all me being an idiot trying to do something which honestly isn't that difficult. Just to clarify what happened, although I don't expect many others to end in the same mess. This is the story:

I tried to download the updated version (5.0) on the SD card, but without erasing the old version. And I didn't format the card. It didn't work of course. So, I suspected something was fishy with my personal Mac, and got the "brilliant" idea to use my work-computer which is a PC. Seemed to work fine, but maybe because of some restrictions from the ICT-dept, I don't know, I was suddenly thrown into some Bitlock stuff, and simply panicked. Remembering all the online courses we have been forced to attend, and becoming afraid I was about to introduce some bug or virus into my workplace system. It's a governmental institution, and it wouldn't be very popular (understatement). So, I simply pulled the plug, while the Bitlock thing was going on, and the result was that my SD card was somehow locked for downloads.