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Najla Ondik

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Aug 4, 2024, 5:19:56 PM8/4/24
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Wereserve the right to make any changes to our privacy policy at any time, notice of which may be posted on this privacy page at -policy/. Users must refer back to our privacy policy to read any changes in our privacy policy.

When you use the Service, our servers automatically record information that your browser sends whenever you visit our Service. This information may include, but is not limited to, your computer's Internet Protocol address (IP address) or other identifier, your general location, browser type, the web page you were visiting before you came to the Service, and in-bound tracking, namely, the source (ad, social media channel or blog, search engine) which made you aware of the Service.


We may collect the information provided in your feedback, questions, information provided when you interact with our technical support representatives. Your conversations with our technical support representatives may be recorded and monitored to improve our service, troubleshoot and protect against errors, and process and resolve your complaints or questions. We may also collect and use any files that you send to us for troubleshooting in order to improve our Service.


The Personal Information and Usage Information we collect from the Service will be used mainly as follows: (i) to confirm your software license and confirm product activation; (ii) to provide, maintain, protect and improve the Service (including data analytics), (ii) to respond to your submissions, questions, comments, requests and complaints and provide customer service; (iii) as part of our efforts to keep the Service and integrations safe and secure; (iv) to protect GraphPad's rights or property; (v) for internal operations, including troubleshooting, data analysis, testing, research, customization, and improvements to service and experience on the Service; (vi) to send you confirmations, updates, security alerts, and support and administrative messages; and (vii) for any other legitimate business purpose for which the information was collected. We may use information to provide online advertising on the Service and to send you information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email or you may opt out by altering your account settings.


GraphPad may on occasion combine information collected with additional records (such as information from affiliated companies, partners, distributors, or outside vendors, and publicly available information, including on social media sites). The combined information may be used for purposes such as to market products, features, or services that may be of interest to you, or for research and analytics.


Editing and Deleting Data. You may modify some personal information in your account settings. Should you wish to make other changes or delete your account, please contact us at graphpad.com/go/support. If you choose to delete your account, most of your information will be deleted within 30 days, but it may take up to 180 days to delete all your data and other data stored in our backup systems due to size and complexity of our systems used to store data.


Objecting or Restricting Data Use. You have options to control our use of your data. You may limit how your information is visible to other users or made publicly available and limit the notifications or emails you receive from us by contacting us at graphpad.com/go/support. Please note that should you opt-out of receiving notifications or emails from us, you will still receive administrative messages from us.


If you live in a Designated Region, you have the right to object to our processing of your information based on our legitimate interests and the right to object to the use of your information for direct marketing purposes. You may control our marketing communications to you by accessing your account settings. Additionally, you should review our Cookies & Tracking Technologies section for your options to control how we and our partners use cookies and other technologies for advertising. If you no longer wish to use GraphPad's services or receive service-related messages, then you may close your account.


GraphPad does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. GraphPad is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the GraphPad site. We encourage you to ask questions before you disclose your personal information to others.


We may employ third party service providers to facilitate our service, to provide service on our behalf, to perform website related services (including but not limited to maintenance services, database management, web analytics and improvement of GraphPad's features) or to assist us in analyzing how our website and service are used and can be improved. These third parties may have access to your Personal Information only for purposes of performing these tasks on our behalf.


GraphPad must cooperate with government and law enforcement officials and private parties to enforce and comply with the law. In the event of a claim and/or legal process (including but not limited to subpoenas), to protect the property and rights of GraphPad or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to pose a risk of being illegal, unethical, inappropriate or legally actionable, we reserve the right to disclose any information about you to government or law enforcement officials or private parties as we in our sole discretion find necessary or appropriate.


In the event of a bankruptcy, merger, acquisition, reorganization or sale of assets, GraphPad may sell, transfer or otherwise share some or all of its assets, and your Personal Information may be transferred as part of that transaction. To the maximum extent allowable by law, the Privacy Policy will apply to the User information as transferred to the successor entity. However, User information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.


The security of your personal information is important to us. Your GraphPad account information is protected by a password. It is important that you protect against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services. Each password owner is responsible for keeping the password confidential and safe, as GraphPad has no control or responsibility for this type of user information. You agree not to disclose or share your user information and/or password with any third party. You are responsible for any activity using your account, whether or not You authorize that activity. Please immediately notify GraphPad of any unauthorized use of your account.


GraphPad encrypts sensitive information (such as credit card number) using secure socket layer technology (SSL). GraphPad follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once GraphPad receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your Personal Information or data during its transfer over the Internet.


A cookie is a small data file sent from a web site to your browser that is stored on your computer's hard drive. GraphPad uses our own cookies for a number of purposes, including to access your information when you sign in; keep track of preferences you specify; display the most appropriate content based on your interests and activity on GraphPad; estimate and report GraphPad's total audience size and traffic; conduct research to improve our content and services. You can configure your browser's settings to reflect your preference to accept or reject cookies. If you reject all cookies, you will not be able to take full advantage of services offered by the Site.


We use Flash cookies (a.k.a local shared objects or LSOs) to store some of your viewing preferences on our site. Flash cookies are used to collect and store information, but differ from browser cookies in the amount, type and manner in which data is stored. GraphPad does not tie the information gathered by Flash cookies to your personally identifiable information.


GraphPad will retain your Personal Information for as long as your account is active or as needed to provide you services. If you no longer want GraphPad to use your information to provide you services, you may close your account. In some instances, we will delete or anonymize the information you provide to us after it is no longer needed. We also keep information about you and your use of the Service for long as it is necessary for our legitimate business interests, legal reasons (e.g., legal requirements to keep data), and to prevent harm to GraphPad and/or its users.


GraphPad is not directed to nor is it intended for children under 18 years of age. We do not knowingly collect personally identifiable information (or any information at all) from any persons under 18. If we become aware that a child has provided us with Personal Information, we will delete such information from our files. Users of GraphPad accept responsibility of ensuring that children are not accessing or using our Service.


The Service is hosted on servers located in the United States. If you are a user accessing the Service from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, you are transferring your personal data to the United States which may not have the same data protection laws as such other regions. By providing user information through the Service you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and the Terms of Use. If you wish to withdraw your consent, you can delete your account as described in Choice & Control section of this Privacy Policy. You are also consenting to the application of United States law in all matters concerning the Service and any services offered or provided therefrom.

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