satsangorg.in - 503 Service Unavailable

[Kaushik Mukherjee]

Bibek Bhai,

Joyguru,

As communicated http://satsangorg.in/satsang/divinemessages.do is showing 503 Service Unavailable error since morning.

FTP is working/connecting.

If you can inquire about the problem from service provider should be helpful.

Regards,
Kaushik

[Bibek Panda]

I submitted a ticket for priority attention. Calling the customer service in few minutes.

Thanks

-Bibek

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[Kaushik Mukherjee]

Thanks Bibek bhai.

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[Bibek Panda]

It is done, it is working fine now

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[Kaushik Mukherjee]

Thanks Bibek Bhai.

All,
I have added the popup feature in Divine Message section. Please have a look and provide your feedback.

Firefox issue with search field is also fixed now.

Regards,
Kaushik

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[Bibek Panda]

It works good Kaushik bhai.

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[Kaushik Mukherjee]

Bibek bhai, seeing the 503 error again....!

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[Bibek Panda]

Have you replaced any file recently few minutes or hr back?

Thanks

-Bibek

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[Kaushik Mukherjee]

yes, i have updated a small fix in divine.jsp.

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[Bibek Panda]

Hmm, it is only a jsp FTP right? can you try replacing with the older one once?

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[Bibek Panda]

Anyway I raised a ticket. For the ticket I raised today morning they said everything was fine.

[Kaushik Mukherjee]

Tried replacing, renaming, but did not help. no clue why this behavior is happening. But seems it is not due to file error but server issue.

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[Bibek Panda]

Jayaguru Kaushik Bhai,

I don't see the root satsang folder itself, which means all our work is lost? Any idea if you did anything there, like removing a folder or deleting a folder?

Thanks

-Bibek

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[Kaushik Mukherjee]

Bibek bhai,

Joyguru,

I did not touch the server after after 8:30 PM.Now I am seeing all files are replaced. I was changing only divine.jsp, and used to keep backup in server by renaming file with date value. None of those backup files are there too. And the divine.jsp in browser is coming as blank. It is showing by 12:43AM all files were modified.

I have attached the latest file. Once you find the build is stable, you can replace the file.

Image should go under "htdocs/images".

Regards,

Kaushik

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[Bibek Panda]

Contacted the customer care and they confirmed that it is an issue at their end. They had to restart tomcat more than 3 times yesterday and so we got the issue of service unavailable. For deleted content they don't know the answer so they said they would restore the last active backup within 1 hr. 

So, lets wait for couple of hrs and see the status. If there are no update then I'll contact them again.

Thanks

-Bibek

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[Bibek Panda]

I re-uploaded the files and the application is running now but there must be some issue with a JS file as it is not showing the sub categories. Once I reach home I'll work on that.

[Kaushik Mukherjee]

Thanks Bibek Bhai for your effort to get this resolve.

I can see the topic/subtopic left panel is coming, but on clicking that messages header/title is not coming on main screen.

The below call showing 500 Internal Server Error.
http://satsangorg.in/satsang/divinemessages.do?actionType=getTopicDocMap&subTopicName=Adjustment%20Of%20Character

java.lang.NoSuchMethodError: net.sf.json.JSONObject.put(Ljava/lang/String;Ljava/lang/Object;)Lnet/sf/json/JSONObject;
	org.satsang.uic.action.DivineMessageAction.getTopicDocMapGivenParent(DivineMessageAction.java:130)
	org.satsang.uic.action.DivineMessageAction.execute(DivineMessageAction.java:46)
	org.apache.struts.chain.commands.servlet.ExecuteAction.execute(ExecuteAction.java:58)
	org.apache.struts.chain.commands.AbstractExecuteAction.execute(AbstractExecuteAction.java:67)
	org.apache.struts.chain.commands.ActionCommandBase.execute(ActionCommandBase.java:51)
	org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
	org.apache.commons.chain.generic.LookupCommand.execute(LookupCommand.java:305)
	org.apache.commons.chain.impl.ChainBase.execute(ChainBase.java:191)
	org.apache.struts.chain.ComposableRequestProcessor.process(ComposableRequestProcessor.java:283)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1913)
	org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:449)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:722)

You can have a look once you reach home.

Regards,

Kaushik

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[Surya Mohapatra]

Has this issue been resolved, Kaushik?

[Kaushik Mukherjee]

Surya Da,

Joyguru,

Server provider has some issue with their system since yesterday. Hence our domain was down. Seems they have rectified the issue but our files in their server has got some issue. Bibek bhai is looking into it. Hopefully by today evening it will get rectified.

Regards,

Kaushik

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[Surya Mohapatra]

Thanks for the update..hopefully the issue will be resolved by today..

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[Bibek Panda]

The site is up and running now. 

High time for a backup plan.

Thanks

-Bibek

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[Prashanta Kumar Pattanayak]

Yeah,We should not disturb the live setup for our R&D.

We need o plan for a backup one ..

Regards
Prashanta

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[Kaushik Mukherjee]

Yes, we need to have stable production server with better support from reliable/well known provider. Then we can use present server for Dev/QA testing purposes.

Bibek Bhai/Saroj Bhai any suggestion which server we can think for production deployment purpose.

Regards,

Kaushik

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