Sark-110 not recognised on Win10

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Mar 23, 2022, 6:53:01 AM3/23/22

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I have recently upgraded my laptop to a Toughbook CF-31 with Win10, but it does not connect to the Sark..!!

I get a USB device not recognised error.

Settings / Blutooth & other devices, shows Unknown USB device (configuration descriptor request failed)

Device manager shows an error - windows has stopped this device because it has reported problems (code 43)

I am able to access the drive in the Sark - but not connect & run Plots.

Looking for assistance - hope it is something simple..!!

Rob

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Mar 23, 2022, 7:09:03 AM3/23/22

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When all else fails - READ THE INSTRUCTIONS...!!

I had not remembered to put the Sark in Computer mode ........

Sigh

Rob

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Feb 8, 2023, 8:00:13 AM2/8/23

to sark110

Hi, I'm experiencing the same problem, use to use win 7 with no problems, recently upgraded to win 10, and now can't use the laptop with sark 100.

I can see the SARK's USB store, when I pressed the "connect" button nothing happen, when I pressed the "disconnect" button coming up the message:

"Unable to load DLL ' SARK110_DLL.dll" the specific module can't be found"

Any help will be appreciated.

73 de LZ3QT/M0SFI

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