I have recently upgraded my laptop to a Toughbook CF-31 with Win10, but it does not connect to the Sark..!!
I get a USB device not recognised error.
Settings / Blutooth & other devices, shows Unknown USB device (configuration descriptor request failed)
Device manager shows an error - windows has stopped this device because it has reported problems (code 43)
I am able to access the drive in the Sark - but not connect & run Plots.
Looking for assistance - hope it is something simple..!!