Title: Functional Business Analyst - Logistics & Warehouse Systems
Location: Carlsbad, CA (onsite)
Location – Carlsbad, California. Resource would need to work 5 days from
client office. Locals preferred.
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Job Overview
We are seeking experienced Functional Business
Analysts to join the LSG IT Global Operations team in Carlsbad, CA. The
selected resources will support Distribution, Warehouse, and Logistics business
functions and associated enterprise systems. The role includes Level 2
production support as well as participation in multiple logistics and transformation
initiatives across warehouse, transportation, automation, and reporting
platforms.
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Key Responsibilities
Requirements Gathering, Design & Development
• Gather and analyze business requirements by
working closely with stakeholders and end users through workshops and working
sessions.
• Create and maintain project documentation
including Business Requirement Documents (BRDs), Functional Requirement
Documents (FRDs), and System Requirement Specifications (SRS).
• Act as a liaison between business teams and IT
to support system enhancements, upgrades, and new implementations.
• Document business processes, use cases, and
functional specifications.
• Support User Acceptance Testing (UAT) and
coordinate testing activities with business users.
• Design system solutions that meet business
needs and align with enterprise IT architecture standards.
• Develop detailed functional design artifacts
including process flows, data models, and system interfaces.
• Collaborate with system analysts, architects,
vendors, and internal development teams to coordinate and deliver technical
solutions.
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Support & Maintenance
• Provide Level 2 application support, including
incident management, break/fix activities, and production issue resolution.
• Offer continuous support for deployed systems
by identifying root causes and implementing effective solutions.
• Perform various testing activities including
Functional, Regression, Integration, and User Acceptance Testing.
• Develop and execute complex SQL queries and
stored procedures using:
o MS SQL Server Management Studio
o Oracle PL/SQL
• Maintain SQL scripts for test data creation
and defect retesting.
• Monitor system performance and support ongoing
maintenance to ensure stable and efficient operations.
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Training & Documentation
• Conduct training sessions for end users and
technical teams on new systems and enhancements.
• Develop and maintain training materials, user
guides, and technical documentation to support knowledge transfer and
operational continuity.
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Systems & Technologies Supported
• Manhattan WMOS (2010 & 2018)
• Oracle EnterpriseOne (E1) ERP
• SAP, BAAN
• Precision / TRAX Transportation Management
System
• Logistics Control Tower solutions
• Machine automation systems (conveyors, print
& apply, weigh scales, case sealers)
• Power BI and enterprise reporting tools
• Integration platforms (XML, webMethods, Oracle
Fusion Middleware)
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Required Skills & Experience
• 3–5 years of experience as a Business Analyst
supporting Manhattan WMOS (2010 & 2018)
• 2–3 years of experience with Oracle
EnterpriseOne (E1) or similar ERP systems
• 2–3 years of hands-on experience with Oracle
PL/SQL and MS SQL Server, including stored procedures and triggers
• 2–3 years of experience supporting Pick, Pack,
Ship (PPS) processes across:
o Warehouse Management
o Transportation Management
o Order Management
• Experience with QAD Precision / TRAX preferred
• 2–3 years of experience with integration
technologies such as XML, webMethods, or Oracle Fusion Middleware (OFM)
• 1–2 years of experience with reporting tools
such as Power BI or IBM Cognos
• 1–2 years of experience supporting warehouse
machine automation systems
• Strong analytical, documentation, and
stakeholder communication skills
• Ability to work effectively in a fast-paced,
global operations environment