Lead Site Reliability Engineer
Alpharetta, GA
Visa: H4 EAD, L2 EAD, GC and Citizens Only
Objectives of this role
· Run the production environment by monitoring availability and taking a holistic view of system health.
· Build software and systems to manage platform infrastructure and applications.
· Improve reliability, quality, and time-to-market of our suite of software solutions.
· Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
· Provide primary operational support and engineering for multiple large-scale distributed software applications.
Responsibilities
· Integrated monitoring, logging, and observability data to create observability and operations dashboard.
· Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
· Expert in Dynatrace and it's APIs with solid experience in monitoring, analyzing and troubleshooting application issues
· Expert in Dynatrace in setting up/adjusting anomaly thresholds, alerting and integration with multiple notification channels.
· Good experience in using/creating Dynatrace extensions for customized monitoring.
· Partner with development teams to improve services through rigorous testing and release procedures.
· Participate in system design consulting, platform management, and capacity planning.
· Create sustainable systems and services through automation and uplifts.
· Balance feature development speed and reliability with well-defined service-level objectives
Required skills and qualifications.
· Bachelor’s degree (or equivalent) in computer science or related discipline
· Ability to program (structured and OOP) using one or more high-level languages, such as Python, Shell Scripting.
· Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
Preferred skills and qualifications
· Previous success in technical engineering
· Coding experience beyond simple scripts