Title: Technical Writer
Location: San Jose CA, Bothell WA, Austin TX, New York City NY
Note
: Our
Criteria –
No short stints (specifically in the recent projects) not more
than 2-3
Developer documentation experience
Not looking for API Technical Writers (heavy on API Tech Writing
will not work)
Not looking Networking and Infra experience.
Following Companies preferable –
- Splunk
- Stripe
- Meta
- Google
- Oracle
- Microsoft
- Atlassian
- Zendesk
- Nutanix
Overall Responsibilities:• Plan, write, publish, and maintain high-quality technical documentation aimed at internal engineering audiences
•
Work with PMs and UX researchers to identify critical user journeys and
design information architectures that help customers through those
journeys
• Organize existing documents, identify documentation needs,
and spearhead efforts to fill in gaps and improve coverage and quality
• Collaborate with engineers, PMs, T/PgMs, and UX specialists located in multiple locations, including SVL, NYC and ZRH
•
Occasionally help edit other written collateral, such as product
roadmaps, newsletters, job postings, academic publications, etc.
Top 3 Daily Responsibilities:• Edit content submitted by engineers to conform to our TW style.
• Create and publish new content for discrete projects.
• Review content submitted by engineers.
• Meet with engineers/PgMs to help address documentation questions for discrete projects
Skills / Experience / Education Mandatory:
• Bachelor's Degree in English and/or CS
• 4-5 years’ experience in developing, structuring, and designing content that is concise and clear
• Ability to research, develop and test content independently.
• Adept at establishing relationships and alliances with engineering teams.
• Excellent writing, analytical, and communication skills.
• Good understanding of markup languages such as HTML, Markdown
• Knowledge of data pipelines and data warehousing
Preferred: ● Knowledge of SQL and SQL scripting.
● Knowledge of C++