ServiceNow CSM, FSM || Remote (25% travel)

[Sandy Mishra]

Role: Senior Technical Consultant – ServiceNow CSM, FSM

Location: Remote (25% travel)

Duration: 12 month
Visa : H1B, USC, GC, GC EAD

 

Must have : CSM and FSM Implementation experience is must.

11+ Years exp

Key Responsibilities:

 

• Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including CSM, FSM and other ServiceNow applications.
• Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
• Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
• Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
• Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
• Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
• Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.
• Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
• Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
• Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.

 

 

 

 

Regards,

Sandy M | 1Point System LLC

Lead Technical Recruiter
Direct: (803)-828-2974 • Email: sa...@1pointsys.com 

• Fax: 803-832-7973 • www.1pointsys.com
115 Stone Village Drive • Suite C • Fort Mill, SC • 29708

LinkedIn : https://www.linkedin.com/in/sandy-m-74b06b212/

 

         An E-Verified company | An Equal Opportunity Employer