I am unable to install the software for my laserjet p1102w. I have tried the CD install, USB install, and downloadable install. The error message I receive is below. I've run through just about every tech support tutorial on HP's website as well as a few 3rd party websites, and I'm getting ready to throw this printer out the window. A few things about my setup: The printer is already connected to the network via other computers (Vista, which had no problem installing) . I'm running Windows 7 64-bit on an Acer Aspire 5745G.
Thank you for replying. I tried both the methods you posted, yet I am still unable to install the driver (See error below). I've tried the Microsoft regedit fix for it, but I have to have the driver installed in order to try it.
Click on start, type admin in the Search programs and files box, then click Administrative Tools from the list.
Double-click Services.
Right-click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler.
I feel like we're getting closer to a solution, but not quite there yet. After running the steps, I finally got to the driver install portion of the install. Unfortunately, It failed about 3/4 the way through the driver install.
Make sure printer is online by right clicking the printer, select show whats printing, click the printer button at top of screen, make sure use printer offline isn't checked. If it is click it to uncheck it.
One step closer! The software and driver finally installed!! However, at the end of the installation when I try to print a test page, I receive this error. I have the permissions set to admin, and I am the admin.
I have tried all the suggestions given here but the printer still does not install. I have used the same printer for several years without an issue. I stopped using it for about 5 weeks and after this period the problem has appeared.
I tried with the tool "HP Print and Scan Doctor", version 5.6.6, it finds my printer but it claims it's not installed, and it requests me to download and install the drivers found at -en/drivers/selfservice/hp-laserjet-pro-p1102-printer-series/4110394/model/..., which I already tried several times with no success as described above.
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