Ever since the wyze camera live stream known issue was resolved on 1/17/24, I have had the same issues on 4 of my 5 cameras. Live stream works maybe 25% of the time. Randomly works, mostly does not. Ive tried all troubleshooting methods and restarts. VERY FRUSTRATED. The issues are not resolved in my opinion. When i look at tbe cameras they are blinking a bkue light when live stream not working. Nothing fixes it. It will randomly work again later and then go back to not working.
Anytime my V3 Pros exhibit this issue the Windows 11 Web Livestream on Edge Chromium worked fine, and the preview of the camera in the group worked fine too. It just happens when I try to click on the one V3 Pro camera I want in full screen.
Thanks BigDawg3969!
I know in the past too many cameras in a group caused problems, but I like having my cameras in a group to keep the main screen cleaner.
I have other Wyze devices that sit on that main screen like a scale, sensor groups, door lock, plugs, bulbs, robotic vacuum, etc. The doorbell cameras seem to work good in their own camera group too.
BigDawg3969,
When the problem manifests itself (like it is for me right now), have you ever tried using MOBILE DATA instead of Wi-Fi to get to your livestream? I know it will eat up data, but I was able to do the livestream to a problematic V3 Pro just now, and could NOT with my local Wi-Fi.
Just something to try, but it could cost you some data.
I have 2 battery nest cameras, 2 doorbell battery cameras, 4 wired nest cameras, the battery cameras will not display live video. It will record, send movement notifications, but I cannot access live video! Very frustrating! It says live view unavailable, the camera battery may be unreachable or saving battery...
I call for support and they say do a factory data reset. This may work temporarily but it continues to do it again! When will there be a fix for this? I've seen posts from last year on this but haven't seen resolution. I'm to the point of going to another set of cameras that are more reliable!
Mine are the same. It seems google just do not care as mine have been like this for over a year and no fix as yet or no fix in sight either. Google sell their products then abandon the consumer unfortunately. You mentioned buying another product thats all ive thought about for over a year. Unfortunately my battery cameras owe me over 2000 dollars and they aren't worth anything second hand as no one wants to buy them with all the negative reviews and feedback about the cameras plastered all over the internet. If i had read this forum i never would have bought them at all.
I'm having the same problem. Live video feed for both my doorbell and backyard camera is just an image with the 'loading' circle endlessly rotating. I'd put money on Google not keeping up with the expanding installation base and their hardware and bandwidth overloading.
Dear Google 'specialists' don't waste my time and yours with pathetic suggestions that the problem is at our end when it is clearly not. Show some respect and integrity, take responsibility and invest in more back-end resources.
Hello daviddixon84,
I'm sorry to hear about your experience with your Nest Camera battery. We'd be happy to take a look at this for you. Could you tell us the case ID from the interaction with our support team so I can take a closer look?
@daviddixon84, we know where you're coming from and this is not the experience we want you to have. I've checked your interaction history and noticed that your old case has been escalated to our Engineering team. Our support team will update you once there's available information. Let us know if you have more questions in mind.
Hello there,
I'll check with our support team for any updates on your case but our Engineering team should be handling this case moving forward. If you have any questions let us know.
Thanks,
EdmondB
@daviddixon84, thanks for getting back to us. I've sent a follow to our support team. They'll be sending you an email with their update. Please continue your conversation there to avoid confusion here.
@ShawnStone and @BellA7, we appreciate you reaching out here. To confirm, what are the troubleshooting steps you have done? How far are your Nest Cameras from your Wi-Fi router? What is your internet bandwidth? Try restarting your Nest Cameras and Wi-Fi router. Let us know how it goes.
I was only experiencing this issue with my indoor outdoor battery operated cameras. I have tried rebooting my router, my Wi-Fi access points, my router and everything on my end the issue persists. I was able to correct it by canceling my nest subscription in setting up a new home and starting a new nest subscription. I am convinced that the issue exists on the Google cloud side of things. Especially since it started working when I joined them to a new"home".
Ik have th same problems of i open my Google home app and I want to look at th live stream it says not available of the battery is saved but al my camera's are all conected to power so that can't be the problem every time i want to check th live stream it's not available you already pay so much for the cameras and then again for a subscription then you at least expect everything to work as it should
Update on My cameras. After months of continual issues, my cameras.. for now.. seem to be working fine with live video in the google home app. I have had no response from the engineering team as to what/how it was fixed, just a customer support email saying to see if problems still persist. On one of the cameras, it started working fine again with live video and I got an email saying to reset the camera and let them know if the problem persists. For my case, I did not reset that camera as it is currently working fine. On my front doorbell camera, I did do a reset on it, and it is now currently working. I'm about a week into whatever has been done in the backend and so far cameras are ok. I will update this, if cameras revert back to their old ways. Sorry i'm little skeptical, however, I am hopeful they are fixed for good. My process in all this was contact support, email back and forth, get a case number. Then, I went into google home to view the live feed, when it did not show the live feed, i submitted a feedback report (3 dots top right, then feedback). then follow the directions to do that, and add your case number in the report. I did this for each of my cameras with problems. About once a week to once every 2 weeks, I would reply back asking for any updates. As you can see from the start of this, it took months to get my cameras working ok again, so a LOT of patience is needed.
Since installing my Nest Doorbell (wired), I've been experiencing the same issue. I've tried all recommended solutions, and now my case is with engineering. They want me to turn off all but one of my Nest Wifi Pros to see if one of them is the culprit. Everything else in my house works great, including two other Nest Cams. We'll see what happens this weekend.
Before I decided to start purchasing Eufy products, I actually anticipated this being possible since many security systems have this option where you can view multiple live camera views simultaneously on one screen of the app.
My arlo App with 5 old arlo 1 cams was able to do it perfectly. In the devices tab where you see old pictures of all the cams when you start the app, in Arlo you click a play button on any of these pictures and it changed to live feed in that position, while eufy opens a new view for only that one camera. So in Arlo I clicked play for the area where I thought the thieves were and could whatch them move around. If I had known eufy does not support this, I would have stayed with Arlo.
Sorry, my mind wanders as I was typing and I just went with it lol. Hope my story helps open the eyes at Eufy and helps them consider allowing this important option. I would really like to keep my cats.
Ive had Arlo for years now and suddenly the cameras will not connect to a live view. They are connected to wifi, updated, and if you check the "video settings" to test the camera it works. You just cannot update the camera view. It will say "an unexpected error occurred" and nothing will update. I have an Essentials spotlight camera and an older wired indoor camera. I tried to contact support but since I dont give arlo money they say im not entitled to live support.
This seems to have something to do with the last app update. I and a few others are having the same issue with essential cameras on live video and camera positioning. I have been chatting to customer service who have advised a reply will be 24 to 48 hours away.
same with me. i have 2 cameras. one of them had a 'firmware update required' the firmware update never had a success message, it just stayed on 'updating' status. anyways, after trying over and over the cameras finally shows firmware: 1.090.32.0_32_52bad30 I can turn it on and off but trying to connect to live feed, i think it flashed a bit because going back to connecting and staying there. my other camera still on the older firmware (it didn't force it to update) 1.090.31.0_21_55537e7 works fine. please fix
The symptoms you've described here are often related to poor connectivity or wifi interference. Try temporarily relocating the camera close to your router/SmartHub and test again to see if you still experience the same behavior.
Yes, same miserable problem here with identical model. Just five days ago everything worked well. Now Netgear has blanked up again. Tried factory reset, removing devices and adding them again, restarted my own router, plenty of charge in battery, everything. I know they are connected because the motion detection utility works fine and sends notifications, but streaming completely disappeared. Even the camera positioning utility won't work; it tells me there is a strong signal but the annoying spinning dial just spins and spins forever. This is with the latest firmware as of this writing, 1.090.32.0_32_52bad30. It's bad indeed. What a lousy job, Netgear.
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