Comspark Group a global, innovation-driven technology firm operating across the USA, India, Canada, Saudi Arabia, UAE, and Egypt, with over 18 years of leadership in resource outsourcing and specialized in advanced technologies currently seeking senior, qualified professionals for the following role with one of our direct clients.
Job Title: Technical Writer
Location: Columbia, South Carolina.
Contract: 6+ Months
Need State/public sector Experience.
DAILY DUTIES / RESPONSIBILITIES:
THIS IMPLEMENTATION ASSISTANCE WOULD INCLUDE, BUT IS NOT LIMITED TO:
• STATUS REPORTING OF OPERATIONAL SUPPORT TASKS AND RELATED WORK EFFORTS.
• IDENTIFYING METRICS AND KEY PERFORMANCE INDICATORS (KPIS) OF PROCESSES AND THEIR OUTPUT.
• CREATE, MANAGE AND MAINTAIN POLICY, PLAN, PROCESS, PROCEDURE AND OTHER PROGRAM DOCUMENTS SUCH AS PROCESS FLOWS, STANDARD OPERATING PROCEDURES, DESK MANUALS AND PROCEDURAL GUIDELINES.
• REVIEW, EDIT, AND MAINTAIN DOCUMENTATION CONSISTENCY AND ACCURACY FOR DOCUMENTATION SUBMITTED BY BOTH STAFF AND VENDORS
• MONITOR AND SUPPORT DEADLINES, MILESTONES AND ACTIVITIES
• APPLY CHANGE, RISK AND RESOURCE MANAGEMENT
• DOCUMENT ALL MEETINGS ATTENDED, DIRECTIVES, AND SIGNIFICANT PHONE CONVERSATIONS.
• DEVELOP AND DELIVER PROFESSIONAL TECHNICAL PROGRAM UPDATES TO DIS LEADERSHIP AND SUPPORTING STAFF.
• COMMUNICATES WITH IT LEADERSHIP, BUSINESS LEADERSHIP AND IT BUSINESS CONSULTANTS TO COMMUNICATE PROGRAM STRATEGY, DIRECTION AND CHANGES.
• RESPONSIBLE FOR TRACKING KEY PROJECT MILESTONES AND RECOMMENDING ADJUSTMENTS TO PROJECT MANAGERS
• MUST POSSESS EXTENSIVE KNOWLEDGE AND EXPERTISE IN THE USE OF MICROSOFT OFFICE TOOLS.
REQUIRED SKILLS:
• EXCELLENT TECHNICAL WRITING SKILLS; TECHNICAL WRITING EXPERIENCE
• ABILITY TO CREATE EFFECTIVE AND CLEAR PROCESS FLOWS AND SIMILAR DIAGRAMS IN POWERPOINT OR VISIO
PREFERRED SKILLS
• SIMULTANEOUSLY MANAGE MULTIPLE REPORTING REQUIREMENTS
• STRONG SCHEDULE MANAGEMENT AND PLANNING SKILLS
• SUPPORT REGULATORY COMPLIANCE PROJECTS
• 5+ YEARS OF EXPERIENCE IN TECHNICAL WRITING
• EXPERIENCE WITH TECHNICAL SOP DOCUMENTATION AND GRAPHIC CREATION IN VISIO