Senior Systems Engineer

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Manohar

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May 12, 2025, 9:44:16 AM5/12/25
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Position Title Senior Systems Engineer 


 
Job LocationLansing, MI, USA CoveredNo
Visa : NO H1B(Independent Only) Employment TypeTemporary
Estimated Duration (In Months)13 Work ModelHybrid
Must have Skills/AttributesCisco, CUCM, Design, Documentation, Engineering, Technical Support, Telephony 



Only candidates currently located within a 2-hour radius of Lansing, MI, will be considered.

Top Skills & Years of Experience:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connections (CUC): 5+ years

***Only qualified Senior Systems Engineer candidates located near the Lansing, MI area to be considered due to the position requiring an onsite presence***

Required Skills:
• Cisco Unified Contact Center Express (UCCX) (5+ years)
• Cisco Unified Communications Manager (CUCM) (5+ years)
• Cisco Unity Connections (CUC) (5+ years)
• Clear and concise written and verbal communication is crucial to success and productivity in this role.

Client is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design, and service design package documentation for the Cisco Unified Contact Center Express (UCCX). 

Job Responsibilities:
• Enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource
• This resource will provide Level 2 and 3 technical support training and knowledge transfer to the Telephony Services staff
• This resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC)


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Thanks & Best Regards,


 SHASHI

Sr. IT Recruiter

Email : bbstechr...@gmail.com

Manohar

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May 12, 2025, 9:44:52 AM5/12/25
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