AWS Certified Solutions Architect

[venkat brightsol]

AWS Certified Solutions Architect – Associate or Professional

Must be local to CA

Required Certifications
•     Certified Customer Experience Professional (CCXP) or accredited equivalent
•     ITIL Foundation (preferred)
•     Six Sigma or Design Thinking practitioner certification (preferred)

Required Experience
•     Contact center architecture and engineering experience
•     Hands-on AWS Connect platform experience
•     IVR / HIVR design, call flow scripting, and Conversational IVR (Amazon Lex) integration
•     CRM integrations: Salesforce, ServiceNow, or equivalent
•     AWS services: Lambda, DynamoDB, S3, Kinesis, CloudWatch, IAM, Connect Wisdom, Contact Lens
•     Infrastructure as Code (IaC) using Terraform or CloudFormation with AWS tagging governance
•     AWS cost optimization including Reserved Instances and Savings Plans

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Thanks & Regards,

Venkat

Sr Recruiter

https://www.linkedin.com/in/venkatesh-kulkarni-790736209/

http://brightsol.ai/

E: ven...@brightsol.ai 

A:15333 North Pima Road, Suite 305, Scottsdale, Arizona 85260.

Growing beyond boundaries, together !